ZACHARY ATCHLEY
Shreveport,LA
Summary
Skilled bank teller that brings strong people skills to customer interactions. Honest, hardworking demeanor paired with always-accurate money-counting. Expertly meets new challenges with attention to detail and team spirit.
Professional in banking and financial services with strong focus on customer service, account management, and financial solutions. Proven ability to collaborate within teams, adapt to changing needs, and consistently achieve results. Skilled in handling transactions, advising clients on banking products, and managing client relationships. Known for reliability, communication skills, and results-driven approach.
Hardworking Account Manager with one year of experience working directly with clients to service accounts. Expert at communication and applying targeted salesmanship techniques to achieve sales goals. Successful at increasing revenue with new accounts while maintaining relationships with existing ones.
Organized professional with superior work ethic and team player attitude.
Overview
7
7
years of professional experience
Work History
Universal Banker
Red River Bank
01.2023 - 04.2025
- Identified customer financial needs through in-person efforts, cold calls, referrals, and marketing while providing strong product knowledge and quality service.
- Managed escalated phone calls by applying conflict resolutions skills and extensive knowledge of bank policies, products, and services.
- Increased referral rates by forging strong connections with customers and identifying potential business development opportunities.
- Displayed knowledge and proficiency in explaining, selling and administering products and referred customers to appropriate resources for enhanced services.
Bank Teller
Red River Bank
08.2020 - 01.2023
- Cashed customer checks, verified identification and checked account balances in accordance with bank policy.
- Identified customer financial needs, goals and objectives and offered appropriate financial products to suit needs.
- Increased knowledge of banking products and services by actively participating in available training classes and workshops offered to employees.
- Built and maintained client relationships through quality, personalized interactions.
Delivery Helper/Back of Warehouse
Lowes Home Improvement
08.2019 - 07.2020
- Maintained accurate records of all products and shipments leaving warehouse by documenting damaged or defective products using appropriate paperwork and procedures
- Prepared orders by processing requests and supply orders, pulling material, packing, and placing orders in delivery area following proper guidelines and standards
- Worked quickly and efficiently while adhering to safety standards, processing workload with minimal supervision
- Determined tasks for day by reading instructions and work orders or listening to verbal instructions attentively
- Assisted in padding, loading, and unloading furniture to customer's property
- Moved materials and freight between production areas and vehicles.
Account Manager
Saga 26 Consulting
05.2018 - 07.2019
- Managed communications between team members, customers and vendors to keep operations efficient and successful
- Developed and communicated standard operating procedures to team of ten
- Satisfied customers every day with fast, friendly, and knowledgeable support.
Education
Bachelor of Science - Pre Physical Therapy
Louisiana State University of Shreveport
Shreveport, Louisiana05.2023
Skills
- Goal oriented Customer service
- Perfectionist Hard-working
- Independent
- Excellent communication skills
- Branch operations
- Financial advising
- Developing customer relationships
Timeline
Universal Banker
Red River Bank
01.2023 - 04.2025
Bank Teller
Red River Bank
08.2020 - 01.2023
Delivery Helper/Back of Warehouse
Lowes Home Improvement
08.2019 - 07.2020
Account Manager
Saga 26 Consulting
05.2018 - 07.2019
Bachelor of Science - Pre Physical Therapy
Louisiana State University of Shreveport
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