Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Crew Leader
Five Guys
Seffner, Florida
05.2023 - Current
Evaluated employee performance against established goals and objectives.
Resolved customer issues efficiently to build loyalty.
Performed cashier duties such as processing payments from customers using POS system.
Provided training and direction to new employees, teaching them job duties and responsibilities.
Planned out daily tasks and coordinated schedules to handle forecasted demand.
Conducted regular meetings with the entire staff to discuss goals, objectives, and upcoming events or promotions.
Maintained an organized work environment by delegating tasks to appropriate team members.
Worked in close collaboration with team members to ensure customers received high-quality service.
Completed day-to-day duties accurately and efficiently.
Recognized by management for providing exceptional customer service.
Volunteer
Courageous Church
Tampa, FL
08.2023 - 10.2023
Worked closely with disabled or impoverished individuals to locate helpful financial resources and community programs.
Attended weekly meetings to discuss progress and future initiatives.
Greeted visitors upon arrival at the office, answered phone calls, and responded to emails.
Worked with law enforcement and local child advocacy centers to conduct forensic interviews for abused children.
Helped with prep, set up, and breakdown of community and public events.