Summary
Overview
Work History
Education
Skills
Work Preference
Timeline

Zachary Ayala

Kissimmee,FL

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adapt at working effectively unsupervised and quickly mastering new skills.

Overview

3
3
years of professional experience

Work History

Crew Member

Five Guys
Seffner, Florida
05.2023 - 03.2024
  • Resolved customer issues efficiently to build loyalty.
  • Performed cashier duties such as processing payments from customers using POS system.
  • Conducted regular meetings with the entire staff to discuss goals, objectives, and upcoming events or promotions.
  • Worked in close collaboration with team members to ensure customers received high-quality service.
  • Completed day-to-day duties accurately and efficiently.
  • Recognized by management for providing exceptional customer service.

Management Trainee

Wendy's
Seffner, Florida
09.2022 - 12.2023
  • Inspected all incoming loads for accuracy against shipping documents.
  • Balanced cash drawer at the end of each shift by counting total deposits and withdrawals.
  • Stocked shelves with merchandise according to company guidelines while maintaining neatness and cleanliness standards.
  • Answered phone calls promptly and handled inquiries from customers courteously while adhering to company policies and procedures.
  • Resolved client issues by delivering excellent customer service and maintaining positive attitude.

Volunteer

Courageous Church
Tampa, FL
08.2023 - 10.2023
  • Collaborated with other volunteers to create a positive work environment.
  • Attended weekly meetings to discuss progress and future initiatives.
  • Greeted visitors upon arrival at the office, answered phone calls, and responded to emails.
  • Helped with prep, set up, and breakdown of community and public events.
  • Followed directions from supervisors and completed tasks within appropriate timeframe.
  • Greeted guests and offered assistance in finding specific departments or personnel.

Crew Member

Steak N Shake
Tampa, Florida
06.2021 - 08.2022
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Assisted in the preparation of food items such as sandwiches, salads and pizzas.
  • Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Resolved customer complaints in a professional manner.
  • Maintained organized storage areas for food products, beverages and restaurant supplies.

Education

High School Diploma -

Armwood High School
02-2024

Skills

  • Crew Scheduling
  • Job Planning
  • Equipment Inspection
  • Staff Support
  • Safety Guidelines
  • Meeting Participation
  • Task Prioritization
  • Crew Oversight
  • Multitasking and Organization
  • Proactive Problem Solving
  • Verbal and Written Communication
  • Time Management
  • Product Promotion
  • Stocking and Replenishing
  • Sales Expertise
  • Willingness to Learn
  • Heavy Lifting
  • Teamwork and Collaboration
  • Crew Leadership
  • Health and Safety Compliance
  • Store Opening and Closing
  • Clear Communication
  • Coaching and Training
  • Equipment Troubleshooting and Maintenance
  • Employee Training and Supervision

Work Preference

Work Type

Full TimeInternship

Work Location

On-SiteRemoteHybrid

Important To Me

Career advancementPersonal development programsHealthcare benefitsPaid time off401k matchPaid sick leaveTeam Building / Company RetreatsStock Options / Equity / Profit Sharing

Timeline

Volunteer - Courageous Church
08.2023 - 10.2023
Crew Member - Five Guys
05.2023 - 03.2024
Management Trainee - Wendy's
09.2022 - 12.2023
Crew Member - Steak N Shake
06.2021 - 08.2022
Armwood High School - High School Diploma,

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Zachary Ayala