Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Zachary Bailey

Springboro,OH

Summary

Accomplished District Manager with a proven track record at Oreilly Auto Parts, enhancing store profitability and customer satisfaction through innovative inventory management and staff training. Expert in team leadership and problem-solving, achieving significant reductions in staff turnover and shrinkage rates. Skilled in fostering high-quality standards and driving revenue growth by promoting a collaborative work environment.

Overview

12
12
years of professional experience

Work History

Store Manager

Pepboys
02.2020 - Current
  • Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Developed a successful employee retention plan, reducing staff turnover rates significantly.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
  • Organized special events such as seasonal sales promotions to drive foot traffic into the store and increase sales opportunities.

Store Manager

National Tire And Battery
04.2018 - 03.2020
  • Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.

District Manager

Oreilly Auto Pats
05.2012 - 02.2018
  • Supervised 15 locations to enforce high-quality standards of operation.
  • Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
  • Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
  • Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
  • Coordinated with other district managers to actualize performance improvement strategies.
  • Located, developed, and promoted talented employees to cultivate collaborative and hardworking leadership team.
  • Achieved consistent revenue growth by identifying new business opportunities and expanding existing client base within the district.
  • Managed budget development process for the district, allocating resources effectively to drive growth while remaining fiscally responsible.
  • Implemented risk-management protocols for loss prevention, leading to a consistent decrease in shrinkage rates across the district.

Education

High School Diploma -

Fairborn High School
Fairborn, OH
05.2005

Skills

  • Customer Service
  • Problem-Solving
  • Customer Relations
  • Multitasking and Organization
  • Store operations
  • Customer Service Management
  • Training and mentoring
  • Friendly and Positive
  • Team leadership and coaching
  • Inventory Management
  • Shift Scheduling
  • Employee Training

Accomplishments

  • Exceeded monthly store sales goals 27 months in a row.
  • Achieved the 10 national store ranking within two years.
  • Recruited 6 successful new managers within one year.

Timeline

Store Manager

Pepboys
02.2020 - Current

Store Manager

National Tire And Battery
04.2018 - 03.2020

District Manager

Oreilly Auto Pats
05.2012 - 02.2018

High School Diploma -

Fairborn High School

Similar Profiles

CREATE PROFILE
Zachary Bailey