Zachary Baker
Hillsdale,Michigan
Overview
1
1
Certification
3
3
years of professional experience
Work History
Psychiatric Technician
Hillsdale Hospital
Hillsdale Mi
05.2026 - Current
- Monitored patient behavior and provided support during daily activities.
- Assisted in developing individualized care plans in collaboration with healthcare team.
- Documented patient progress and reported significant changes to nursing staff.
- Implemented de-escalation techniques to manage crisis situations effectively.
- Facilitated therapeutic group sessions to promote social skills and emotional well-being.
- Implemented crisis intervention protocols when necessary, ensuring the safety of all patients and staff members involved.
- Developed strong rapport with diverse patient populations through empathetic listening skills, helping them feel heard and understood.
- Treated clients and families with respect and dignity.
- Took and monitored vital signs, and managed patient behavior.
- Supported patients' coping mechanism development with effective communication and empathetic interaction.
- Established trust with patients, facilitating more effective treatment and rehabilitation.
Sales Associate
Family Farm & Home Farm Stores
Hillsdale, MI
11.2023 - 05.2026
- Assisted customers in selecting products and addressing inquiries.
- Maintained cleanliness and organization of sales floor and inventory areas.
- Learned to operate point-of-sale systems for efficient transaction processing.
- Participated in training sessions to enhance product knowledge and sales techniques.
- Loaded and unloaded trucks of freight
- Engaged with customers to build rapport and encourage repeat business.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
High School Diploma -
Hillsdale High School
Hillsdale MIAssociate of Applied Science - Health Sciences
Jackson College
Jackson MI05-2029
Skills
- Clinical documentation
- De-escalation techniques
- Incident reporting
- Behavioral management
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Cleanliness
- Cash handling
- Opening and closing duties
- Cash register operation
Certification
BLS- Basic Life Support
CNA- Certified Nursing Assistant
PBT- Certified Phlebotomy Technician
Timeline
Psychiatric Technician
Hillsdale Hospital
05.2026 - Current
Sales Associate
Family Farm & Home Farm Stores
11.2023 - 05.2026
High School Diploma -
Hillsdale High School
Associate of Applied Science - Health Sciences
Jackson College