ZACHARY BALL
Garden City,Michigan
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Carpet Cleaning Technician
Hagopian
GARDEN CITY, MI
01.2021 - Current
- Completed average of 8 cleaning projects per day, with 80% excellent survey ratings and multiple repeat customers.
- Explained cleaning process to residential customers upon arrival at home and answered questions.
- Completed routine maintenance checks, notifying management of needed repairs.
- Provided customers with information on proper care and maintenance of their newly cleaned carpets.
- Kept records of services performed including types of services provided, dates serviced.
- Expanded cleaning services to tile, grout and hardwood floors upon customer advance request.
- Cleaned and sanitized carpets and upholstery using steam cleaners for hundreds of residential and commercial customers.
Stage Hand
IATSE Local 38
GARDEN CITY, MI
03.2017 - Current
- Loaded and unloaded equipment from trucks.
- Kept track of inventory levels of materials used in setting up stages.
- Built and decorated props and set pieces according to the "roadie's" instructions.
- Set up, adjusted and operated audio-visual equipment, cameras, or film and slide projectors for meetings, events and video conferences.
- Installed temporary power sources when needed.
- Placed furniture, platforms, risers or any necessary items required for a show and event.
- Transported equipment between various locations as needed.
- Assisted in stage and technical setup and breakdown for major performances.
- Rigged lights, curtains, scenery and other pieces for shows and events.
Floor Layer/Helper
Self Employed
GARDEN CITY, MI
02.2016 - Current
- Collaborated with other tradespeople when needed to complete projects within specified time frames.
- Prepared base surfaces by removing debris, correcting imperfections and applying treatments.
- Maintained an organized workspace at all times while ensuring cleanliness throughout the project area.
- Cut flooring material to fit around obstructions using hand tools, dies and special equipment.
- Installed quality floorings at client sites and followed set customer service standards during installation process.
- Installed underlayments, padding and other materials before laying the flooring.
Car Porter
Todd Wenzel Buick GMC
GARDEN CITY, MI
01.2017 - 11.2018
- Ensured that all safety regulations were adhered to during transportations activities.
- Reported any mechanical problems found while transporting vehicles.
- Moved vehicles to designated parking areas as directed by management.
- Conducted surveillance of lot to maintain safety of customer and dealership vehicles.
- Verified that all keys were returned when a vehicle was picked up by a customer.
- Transported customer's cars to service area for repairs or maintenance work.
- Provided emergency roadside assistance such as jump-starting batteries or changing flat tires.
Package Handler
UPS
GARDEN CITY, UT
04.2017 - 09.2017
- Transported parcels between loading docks, delivery vehicles, and post office facilities.
- Checked all outgoing shipments to ensure accuracy of contents.
- Placed bins, carts and containers in convenient locations to assist with loading efficiency.
- Secured items in truck by strapping over protective padding.
- Loaded cargo onto transportation devices and attached affixing tools to achieve safe transportation.
- Packed boxes and stock using organizational guidelines.
- Assisted in loading delivery trucks with prepared packages.
- Coordinated cargo unloading with other workers to achieve efficient and safe transportation.
- Resolved conveyor system issues by clearing jams and blockages.
Education
Bachelor of Global Supply Management - Supply Chain Management
Mike Ilitch School of Business
Detroit, MI12-2024
Associate of Business Administration - Business
Schoolcraft College
Livonia, MI08-2023
Skills
- Salesmanship
- Detail Oriented
- Basic Accounting
- Project Coordination
- Work Orders
- Minor Mechanical Repair
- Conscientious and Detail-Oriented
- Communication and Interpersonal Skills
- Decision-Making
- Team Collaboration
- Productivity and Time Management
Personal Information
Hobbies: Exercise, Ice Hockey, Technology, Running, Soccer, Team Sports, Golf, Video Games
References
Ilitch
- Geoffrey Brock, Lead Stage hand Manager, IASTE Local 38, 734-812-9785
- Sean Healy, Service Technician, Starboard Great Lakes Llc, (734)-757-5187
- Chris Shipely, Location Manager, Hagopian Cleaning services , (734)-751-7704
Affiliations
- Hockey
- Video Games
- Working out
- Golf
Timeline
Carpet Cleaning Technician
Hagopian
01.2021 - Current
Package Handler
UPS
04.2017 - 09.2017
Stage Hand
IATSE Local 38
03.2017 - Current
Car Porter
Todd Wenzel Buick GMC
01.2017 - 11.2018
Floor Layer/Helper
Self Employed
02.2016 - Current
Bachelor of Global Supply Management - Supply Chain Management
Mike Ilitch School of Business
Associate of Business Administration - Business
Schoolcraft College
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