Zachary Barazoto
Concord
Summary
Friendly Customer Service Cashier experienced working in diverse retail environments. Successful operating cash registers and performing necessary calculations. Genuine people-person successful mediating various disputes.
Overview
4
4
years of professional experience
Work History
Cashier
Home Depot
04.2024 - 06.2025
- Greeting customers and creating a positive checkout experience.
- Proactively assisting customers with transactions and answering questions.
- Delivering outstanding customer service by responding to questions and handling complaints.
- Seeking product/project knowledge to provide customers with information and identify selling opportunities.
- Accurately processing checkout and return transactions.
- Monitoring and maintaining the Self-Checkout area.
- Scanning purchased items and processing payment.
Brand Associate
Old Navy
09.2023 - 12.2023
- Always greet and engage with the customer, using the product to connect with the customer.
- Perform tasks as requested for each shift and that pertain to the successful operation of the business.
- Listen to customers and observe non-verbal cues to anticipate service needs.
- Offer product suggestions and add additional items when engaging with customers.
- Maintain a clean and safe environment that prevents loss and minimizes risk.
- Process cashier transactions quickly, accurately and drive the brand loyalty programs.
- Keep the product folded, sized, in-stock and organized on the sales floor and up stocks/back stocks.
- Place styles, sizes and colors of product on the sales floor so they are available for the customer.
Courtesy Clerk
Safeway
09.2021 - 08.2023
- Execute customer service functions to provide friendly service.
- Bag and carry out customers’ merchandise.
- Assist customers in locating the products in a store setting.
- Pack and bag groceries at customers’ requests.
- Patrol and manage parking lots and shopping carts.
- Stakeout, patrol and manage customers’ cars and vehicles.
- Move and haul shopping carts within the store area at customers’ requests.
- Carry customers’ groceries up to their cars.
- Wash, clean and sanitize store and work areas.
- Ensure compliance of store guidelines and principles.
Education
High School Diploma -
Clayton Valley Charter High School
Concord, California06-2023
Skills
- Streamlined returns management
- Accurate drawer reconciliation
- Stock level optimization
- Thoroughness in tasks
- Clear communication
- Inventory management
- Customer service
- Multitasking and organization
Timeline
Cashier
Home Depot
04.2024 - 06.2025
Brand Associate
Old Navy
09.2023 - 12.2023
Courtesy Clerk
Safeway
09.2021 - 08.2023
High School Diploma -
Clayton Valley Charter High School
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