Dedicated employee that has a profuse amount of experience, competency and diligence when it comes to being a Medical Assistant and working within the healthcare across all facets. With expertise in patient care, communication, and operational management. Proven ability to streamline patient flow and support healthcare providers effectively. Ability to properly approve of a patient visit through eligibility and authorization through insurance and making sure the visit has been billed Detail-oriented professional with a solid background in healthcare operations. Skilled in managing patient intake, ensuring effective communication with insurance providers, and maintaining accurate medical records. Committed to enhancing patient care and operational efficiency.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
AFC Brier Creek
Brier Creek Raleigh, North Carolina
06.2025 - Current
Assisted with patient intake and documentation processes.
Work with a verity of insurances includes UHC, Aetna, all types of BCBS as well as worked with federal and state insurance like Medicaid and Medicare as well as work with The VA with Tricare and the VACCN.
Scheduled appointments and managed patient flow effectively.
Prepared examination rooms and ensured cleanliness standards.
Supported healthcare providers during patient examinations.
Administered basic medical procedures under supervision.
Educated patients on treatment plans and medication instructions.
Maintained accurate medical records using electronic systems.
Communicated with insurance companies regarding patient coverage details.
Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Conducted diagnostic tests such as EKGs or hearing screenings in accordance with established protocols.
Used EMR/EHR Systems like Experity and Epic
Center Administrator Assistant
AFC
Brier Creek Raleigh, NC
06.2025 - Current
Managed daily center operations to ensure smooth functioning.
Coordinated scheduling and appointments for staff and clients.
Assisted in training new staff on operational procedures and policies.
Maintained accurate records and documentation for center activities.
Implemented safety protocols to promote a secure environment.
Communicated effectively with clients, addressing inquiries and concerns.
Collaborated with team members to improve workflow efficiency.
Certified Medical Assistant
Park Primary and urgent Care
Cary, NC
04.2024 - 06.2025
Initial experience with patients and understanding the workflow of urgent cares.
Understanding and approving insurances, and running real-time eligibility.
Working with insurance companies over the phone, and obtaining community care authorizations for patients within the clinic, needing to be seen that day.