Zachary Berry
Phoenix,AZ
Summary
Enterprise Applications and IT Infrastructure professional with 7+ years of experience supporting enterprise systems, large-scale rollouts and networking in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Senior Enterprise Applications Analyst
CWS Apartment Homes, LLC
Austin, TX
2022.08 - 2025.05
- Performed day to day helpdesk duties
- Led company-wide AV system rollout across 105 properties nationwide, overseeing planning, testing, installation, and documentation
- Managed rollout budget, inventory, and expenses using Concur; coordinated vendor licensing and billing
- Served as primary IT contact for new property setups, networking issues, and system integrations
- Resolved on-site and remote incidents in a high-volume helpdesk environment
- Installed and terminated low-voltage cabling as required
IT Infrastructure Technician
Samsung Austin Semiconductor
Austin, TX
2021.05 - 2022.08
- Provided PC, network, and hardware support in a high-security manufacturing environment
- Installed and configured workstations, phones, and network devices
- Collaborated with IT Security and Helpdesk teams to troubleshoot internal network issues
- Installed security and file-locking software on employee systems
Consultation Agent (Geek Squad) | Deployment / Project Team Specialist
Best Buy
Austin / Bee Cave, TX
2019.01 - 2021.01
- Diagnosed and resolved customer hardware and software issues; Apple-registered technician
- Installed and decommissioned servers, POS systems, cameras, and retail IT devices
- Ran and terminated Cat5/Cat6 and coax cabling; supported overnight technology deployments
Education
GED -
Texas Education Agency
Austin, TX 2018.01 - 2018.03
Skills
- Project management
- Low voltage cabling
- Helpdesk
- Network troubleshooting
Timeline
Senior Enterprise Applications Analyst
CWS Apartment Homes, LLC
2022.08 - 2025.05
IT Infrastructure Technician
Samsung Austin Semiconductor
2021.05 - 2022.08
Consultation Agent (Geek Squad) | Deployment / Project Team Specialist
Best Buy
2019.01 - 2021.01
GED -
Texas Education Agency
2018.01 - 2018.03