Summary
Overview
Work History
Education
Skills
Timeline
Generic

Zachary Berry

Phoenix,AZ

Summary

Enterprise Applications and IT Infrastructure professional with 7+ years of experience supporting enterprise systems, large-scale rollouts and networking in fast-paced environments.

Overview

6
6
years of professional experience

Work History

Senior Enterprise Applications Analyst

CWS Apartment Homes, LLC
Austin, TX
08.2022 - 05.2025
  • Performed day to day helpdesk duties
  • Led company-wide AV system rollout across 105 properties nationwide, overseeing planning, testing, installation, and documentation
  • Managed rollout budget, inventory, and expenses using Concur; coordinated vendor licensing and billing
  • Served as primary IT contact for new property setups, networking issues, and system integrations
  • Resolved on-site and remote incidents in a high-volume helpdesk environment
  • Installed and terminated low-voltage cabling as required

IT Infrastructure Technician

Samsung Austin Semiconductor
Austin, TX
05.2021 - 08.2022
  • Provided PC, network, and hardware support in a high-security manufacturing environment
  • Installed and configured workstations, phones, and network devices
  • Collaborated with IT Security and Helpdesk teams to troubleshoot internal network issues
  • Installed security and file-locking software on employee systems

Consultation Agent (Geek Squad) | Deployment / Project Team Specialist

Best Buy
Austin / Bee Cave, TX
01.2019 - 01.2021
  • Diagnosed and resolved customer hardware and software issues; Apple-registered technician
  • Installed and decommissioned servers, POS systems, cameras, and retail IT devices
  • Ran and terminated Cat5/Cat6 and coax cabling; supported overnight technology deployments

Education

GED -

Texas Education Agency
Austin, TX
01.2018 - 03.2018

Skills

  • Project management
  • Low voltage cabling
  • Helpdesk
  • Network troubleshooting

Timeline

Senior Enterprise Applications Analyst

CWS Apartment Homes, LLC
08.2022 - 05.2025

IT Infrastructure Technician

Samsung Austin Semiconductor
05.2021 - 08.2022

Consultation Agent (Geek Squad) | Deployment / Project Team Specialist

Best Buy
01.2019 - 01.2021

GED -

Texas Education Agency
01.2018 - 03.2018
Zachary Berry