Zachary Bowman
Petal,MS
Summary
In my 13 years in the HVAC industry, I maintained, repaired, sold, and installed HVAC systems. I have been involved in all aspects of operating a business. With the last 5+ years focused on sales and management. Seasoned VP of Operations with proven abilities in strategic planning, improving operational efficiency, and team leadership. Demonstrated experience in streamlining operations and increasing productivity while ensuring optimal utilization of resources. Skilled at implementing cost-effective solutions, driving revenue growth, and fostering collaborative environments to enhance overall performance. Noteworthy impact made through successful project management and innovative problem-solving skills.
Overview
13
13
years of professional experience
Work History
VP of Operations
Bowman Heating & Air Conditioning
Petal, USA
05.2013 - Current
- Streamlined daily operations for heating and air conditioning services.
- Managed supply chain processes to ensure timely delivery of materials.
- Supervised staff training on safety protocols and operational procedures.
GM
Bowman Heating & Air Conditioning
Purvis, ME
03.2019 - 04.2025
- Directed daily operations of heating and air conditioning services.
- Managed scheduling and dispatching of service technicians.
- Oversaw inventory management and procurement processes.
- Coordinated with suppliers to ensure timely delivery of equipment.
- Evaluated employee performance and provided constructive feedback regularly.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Tracked monthly sales to generate reports for business development planning.
- Built and maintained loyal, long-term customer relationships through effective account management.
Tech/Installer
Bowman Heating & Air Conditioning
Petal, Mississippi
05.2013 - 03.2019
- Installed heating and cooling systems according to specifications.
- Conducted routine maintenance on HVAC equipment for optimal performance.
- Diagnosed and repaired mechanical issues in heating and air conditioning units.
- Collaborated with team members to complete service calls efficiently.
- Educated customers on system operation and maintenance best practices.
- Utilized diagnostic tools to troubleshoot system malfunctions effectively.
- Maintained accurate records of service visits and repairs performed.
- Replaced defective components or parts as needed.
- Performed troubleshooting and repair of equipment in accordance with manufacturer specifications.
- Utilized a variety of hand tools including soldering irons, screwdrivers, pliers, cutters, wire strippers and crimpers.
- Managed quality control and maintained high level of customer satisfaction.
Education
Bachelor of Science - Business Administration And Management
University of Southren Mississippi
Hattiesburg, MSJones County Junior College
Ellisville, MSLamar Christian School
Purvis, MSSkills
- Maintain HVAC systems
- Troubleshoot HVAC systems
- Repair HVAC systems
- Install HVAC systems
- Manual J calculations
- Operational efficiency
- Safety protocols
- Staff training
- Warranty processing
- Carrier HVAC equipment sales
- Managing team members
Timeline
GM
Bowman Heating & Air Conditioning
03.2019 - 04.2025
Tech/Installer
Bowman Heating & Air Conditioning
05.2013 - 03.2019
VP of Operations
Bowman Heating & Air Conditioning
05.2013 - Current
Bachelor of Science - Business Administration And Management
University of Southren Mississippi
Jones County Junior College
Lamar Christian School