Zachary Burgard
Kearney,MO
Summary
Dynamic and dedicated professional with a strong work ethic and a positive attitude, honed at HyVee. Proven ability in customer service and problem resolution, ensuring customer satisfaction and loyalty. Recognized for maintaining a clean and inviting store environment while collaborating effectively with team members to enhance operational efficiency.
Overview
3
3
years of professional experience
Work History
Courtesy Clerk
HyVee
08.2022 - Current
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
- Collaborated with team members to maintain a well-organized and efficient work area.
- Ensured safety and sanitation standards were met through regular cleaning of store equipment and surfaces.
- Upheld high standards of professionalism while interacting with customers, coworkers, and supervisors alike.
- Provided exceptional customer service, addressing concerns and inquiries promptly and professionally.
- Addressed customer complaints in a friendly and helpful manner to restore satisfaction and loyalty.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Followed up with customers about resolved issues to maintain high standards of customer service.
Education
High School Diploma -
Kearney Highschool
Kearney, MO05-2023
Welding
Northland Career Center
10801 Branch ST, Platte City 05-2023
Skills
- Positive attitude
- Strong work ethic
- Customer service
- Outgoing and friendly
- Teamwork and collaboration
- Customer assistance
- Safety awareness
- Flexible schedule
- Problem resolution
- Store maintenance
- Work prioritization
- Weld repair techniques
Timeline
Courtesy Clerk
HyVee
08.2022 - Current
High School Diploma -
Kearney Highschool
Welding
Northland Career Center
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