Zachary Burns
New Port Richey,FL
Summary
Customer-focused Dairy Department Manager with expertise in HVAC maintenance and preventive system inspections. Enhanced service delivery through effective communication and adherence to safety protocols. Leveraged strong time management and organizational skills to achieve high levels of customer satisfaction.
Overview
1
1
Certification
1
1
year of post-secondary education
22
22
years of professional experience
Work History
Grocery Replenishment Specialist
Publix Super Markets
New Port Richey, FL
02.2010 - Current
- Led a team to ensure efficient grocery replenishment operations
- Managed dairy and aisle inventory to ensure optimal stock levels and availability
- Oversaw order management processes to guarantee timely product replenishment
- Implemented replenishment strategies to align inventory with customer demand
- Stocked inventory to ensure availability for customers and leveled shelves to optimize product display
- Assisted customers in locating items and creating attractive end cap displays
HVAC maintenance technician
RJ Kielty Plumbing, Air Conditioning, and Electric
New Port Richey, Florida
03.2026 - 10.2026
- Repaired and replaced defective parts of HVAC systems as needed.
- Inspected systems for visible wear, leaks, and loose connections
- Cleaned components, coils, vents, and work areas
- Installed insulation materials around pipes, ducts and other components of the HVAC system.
- Maintained comprehensive records of service activities, equipment details, and material use
- Followed safety procedures and used protective equipment
- Performed repairs and replacements on defective parts of HVAC systems.
Stock Clerk
Lowe's
New Port Richey, FL
03.2021 - 08.2022
- Organized and replenished shelves to enhance product visibility and accessibility.
- Stocked Lowe's sales floor merchandise from backroom inventory to ensure availability for customers.
- Organized and replenished shelves to maintain product presentation.
- Replenished shelves with seasonal and building supply products to support promotional displays and customer needs.
Swift Specialist
Books-A-Million
New Port Richey, FL
08.2008 - 12.2009
- Sorted deliveries efficiently to ensure timely restocking and customer satisfaction by destination and priority
- Processed customer transactions at the cash register
- Restocked shelves with products to maintain inventory
- Assisted customers with their questions and needs
- Executed daily cleaning procedures for a tidy environment
- Routine cleaning.
Grocery Clerk
Kash N Karry
Port Richey, FL
07.2004 - 08.2008
- Demonstrated strong customer service skills by assisting customers in locating items and providing friendly service
- Ensured hygiene standards by regularly cleaning designated areas of the store and organization of dairy, frozen, and aisles
- Restocked shelves with merchandise to maintain product availability and organization efficiently and accurately
- Maintained cleanliness and organization of dairy, frozen, and grocery aisles to enhance customer shopping experience
- Built end caps to showcase featured items
- Collaborated with team members to level aisles, promoting a safe and accessible shopping environment
Education
Completion Certificate - HVAC
Wilton Simpson Technical College
Brooksville, FL 07.2025 - 06.2026
Skills
- Time management, Inventory optimization, Analytical decision-making, Organized
- Electrical troubleshooting
- Equipment maintenance
- Analytical decision-making
- Time management
- Team collaboration
- Customer service
- Organized
Certification
EPA, HVAC electrical certification
Timeline
HVAC maintenance technician
RJ Kielty Plumbing, Air Conditioning, and Electric
03.2026 - 10.2026
Completion Certificate - HVAC
Wilton Simpson Technical College
07.2025 - 06.2026
Stock Clerk
Lowe's
03.2021 - 08.2022
Grocery Replenishment Specialist
Publix Super Markets
02.2010 - Current
Swift Specialist
Books-A-Million
08.2008 - 12.2009
Grocery Clerk
Kash N Karry
07.2004 - 08.2008