Dynamic Shelter Manager at SPCA Cincinnati with a proven track record in policy development and volunteer supervision. Expert in enhancing shelter operations and fostering team collaboration, leading to improved performance outcomes. Skilled in animal care and community outreach, dedicated to advancing organizational goals and ensuring high standards of service.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Shelter Manager
Spca Cincinnati, Sharonville
Sharonville
09.2008 - 11.2024
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Supervised a team of volunteers while providing direction on daily tasks.
Proposed or approved modifications to project plans.
Planned and led team meetings to review business results and communicate new and ongoing priorities.
Developed and implemented shelter policies and procedures.
Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
Attended community events representing the organization's mission and values.
Interviewed prospective employees and provided input to HR on hiring decisions.
Monitored shelter operations on a daily basis including cleaning schedules, meal times, security protocols.
Delegated work to staff, setting priorities and goals.
Evaluated individual and team business performance and identified opportunities for improvement.
Implemented quality control measures to uphold company standards.