Zachary Carder

• Verified group home and program-owned equipment remained clean, sanitary and in good working condition.
• Assisted in administration of medications without making medication errors.
• Documented patient information and care activities in electronic health record.
• Upheld infection control and prevention policies across different patient-facing areas.
• Prepared meals for residents and performing grocery shopping duties.
• Helped residents with grooming, bathing, dressing and feeding.

Organized materials for maintenance on major facilities at Liberty University. Maintained arenas for the regular use of sports teams at Liberty University.

• Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
• Conducted testing of software and systems to ensure quality and reliability.
• Maintained updated knowledge through continuing education and advanced training.

Actively listened to Customers and their needs to help them achieve the vehicle and service they desire. Handled the paperwork for vehicle purchases, including processing titles and registrations, and ensuring all ownership transfers are completed properly. I coordinate with the DMV to make sure all legal and financial requirements are met for both buyers and sellers. In a smaller dealership like Carmax Lynchburg, I learned to juggle both the customer-facing sales responsibilities and the back-end administrative work to help keep everything running smoothly.

• Performed follow-up calls after purchase to ensure customer satisfaction.
• Engage with customers, demonstrate vehicles, answer questions, and negotiate deals to meet sales goals.
• Followed up with leads to ensure that I'm providing the best service, and driving sales.

Traveled daily to job sites, managing traffic control to maintain the safety of workers, flaggers, and daily drivers. Supervised multiple workers while ensuring that Virginia Department of Transportation standards are being upheld. Traveled all over Virginia to assist other crews in Richmond, South Boston, and northern Virginia in traffic management.

• VDOT is certified to maintain public safety to the highest standard possible.
• Conducted daily inventory checks to maintain materials needed for proper protective equipment and road management.
• Supervised a team of 2 to 5 during daily shifts, ensuring efficient operations.

Listened to customers/ guests and introduced solutions to satisfy business and personal needs. While assisting managers with short staffed situations and training new store employees, with an upbeat attitude to the best of my abilities.

• Informed customers of current store promotions to encourage additional sales purchases..
• Cleaned vents, Bathrooms, as well as other areas inside and outside of store to maintain cleanliness.

Worked in a fast paced environment at most times, while working hard to provide accuracy and cultivating warm relationships with temporary/ regular customers.

• Quickly reset and cleaned up tables after guests leave to enable speedy turnaround and guest flow.
• Displayed enthusiasm and promoted excellent service to Guests, successfully increasing referrals and walk-in business.
• Remained calm and poised when dealing with difficult customers, during busy shifts.

Worked with local and non-local young adults in Barbour county. Mentoring them through a variety of struggles, while also teaching and growing with them. Had the opportunity of building different programs for outreach and relationship building.

• Created plans and communicated deadlines to ensure projects were completed on time.
• Exceeded goals through effective task prioritization and work ethic.
• Identified resources to address substance use and misuse.

Drove a Truck and trailer to different counties in Ohio, West Virginia, and Kentucky with a variety of chuck wagon soda/ Fruit chiller products to various vendors and customers. While engaging with customers to effectively build rapport and lasting relationships.

• Trained and developed new sales team associates in products, selling techniques and company procedures.
• Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
• Provided positive first impressions to welcome existing, new and potential customers.