Zachary Carr
Garner,NC
Summary
Results-oriented leader with experience supervising teams and driving operational efficiency. Progressed from Online Pickup & Delivery Associate to Stocking 2 Team Lead, showcasing growth and leadership capabilities. Skilled in employee training and development, with a solid foundation in customer service and problem-solving across retail and food service environments.
Overview
6
6
years of professional experience
Work History
Stocking Team Lead
Walmart
Clayton, NC
12.2025 - Current
- Lead and supervise a team of approximately 13 associates, ensuring daily operations run efficiently and productivity expectations are met.
- Train, coach, and develop new and existing associates to improve performance, accountability, and teamwork.
- Delegated tasks, assigned responsibilities, and monitored associate performance to meet operational goals.
- Oversee freight processing and merchandise organization to maintain an efficient workflow.
- Coordinated daily workload priorities to ensure accurate freight processing within established deadlines.
- Maintain company standards for workplace safety, merchandise handling, and operational procedures.
- Identified operational challenges and implemented solutions to enhance team efficiency and productivity.
- Communicate with management and other departments to coordinate workflow, address staffing needs, and support store objectives
Walmart Fulfillment
Walmart
Goldsboro, NC
06.2023 - 12.2025
- Delivered customer service by assisting with online orders, addressing concerns, and enhancing shopping experience.
- Delivered exceptional customer service by assisting customers with online orders, addressing concerns, and ensuring a positive shopping experience.
- Resolved customer concerns and order discrepancies professionally to maintain customer satisfaction.
- Resolved customer concerns and order discrepancies to uphold customer satisfaction.
- Collaborated with team and management to streamline operations and ensure service quality.
Associate Trainer
McDonald's
Abilene, TX
06.2020 - 06.2022
- Trained and mentored new employees on company procedures and customer service standards, improving their integration into daily operations.
- Delivered exceptional customer service by addressing needs and resolving concerns, enhancing customer satisfaction.
- Demonstrated strong communication and interpersonal skills while working with customers, coworkers, and management.
- Assisted management in maintaining team productivity, efficiency, and service quality during high-volume business hours
- Supported management in optimizing team productivity and service quality during high-volume hours.
Education
High School Diploma -
Spring Creek High School
Seven Springs, NCSkills
- Team leadership
- Inventory organization
- Staff scheduling
- Task assignment
- Safety standards
- Team leadership
- Leadership
- Communication
- Problem solving
- Attention to detail
- Attention to detail
Timeline
Stocking Team Lead
Walmart
12.2025 - Current
Walmart Fulfillment
Walmart
06.2023 - 12.2025
Associate Trainer
McDonald's
06.2020 - 06.2022
High School Diploma -
Spring Creek High School