Zachary Casagrande
Mt. Pleasant,MI
Summary
Proven to enhance customer satisfaction at Kroger's Grocery, I leveraged strong work ethic and exceptional customer service skills to efficiently manage merchandise, ensuring a welcoming environment. Demonstrated expertise in bagging techniques and teamwork, significantly contributing to store cleanliness and customer loyalty. Hardworking individual available 30-40 hours per week, including weekends and evenings. Track record of providing optimum customer service in establishment that serves 15 to 30 customers daily.
Overview
1
1
year of professional experience
Work History
Courtesy Clerk
Kroger's Grocery
07.2021 - 01.2022
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
- Assisted customers with large purchases by carrying items to vehicles.
- Returned unwanted items to correct store locations and restocked shelves.
- Collected more than 20 shopping carts from parking lot daily and cleaned and dried soiled and wet carts.
- Assisted elderly or disabled customers with loading groceries into vehicles upon request, demonstrating compassion and care in all interactions.
- Upheld high standards of professionalism while interacting with customers, coworkers, and supervisors alike.
- Provided exceptional customer service, addressing concerns and inquiries promptly and professionally.
- Addressed customer complaints in a friendly and helpful manner to restore satisfaction and loyalty.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
- Exhibited high energy and professionalism when dealing with clients and staff.
Education
High School Diploma -
Central Michigan University
Mount Pleasant, MI06.2023
Skills
- Positive Attitude
- Strong Work Ethic
- Customer Service
- Outgoing and Friendly
- Teamwork and Collaboration
- Bagging techniques
- Cart returns
- Flexible Schedule
Accomplishments
I acquired a black belt in Tae-Kwon-Do martial arts.
hobbies, and experiences in college
My hobbies include playing games, meditation, walks through nature areas, and some exercise activities.
Some of my experiences in college include engaging in numerous writing intensive classes, volunteering for my schools Autism Awareness month activities including helping create a sensory room for a volleyball game and cooperating with 3 other students to manage and maintain our shared dorm room.
hobbies and college experiences
My hobbies include playing games, meditation, walks through nature areas, and some exercise activities.
Some of my experiences in college include engaging in numerous writing intensive classes, volunteering for my schools Autism Awareness month activities including helping create a sensory room for a volleyball game and cooperating with 3 other students to manage and maintain our shared dorm room.
Timeline
Courtesy Clerk
Kroger's Grocery
07.2021 - 01.2022
High School Diploma -
Central Michigan University
Similar Profiles
Brian GlendeBrian Glende
Dairy Clerk at Kroger's GroceryDairy Clerk at Kroger's Grocery
Rebecca BlumenthalRebecca Blumenthal
Food Service Worker at Kroger's GroceryFood Service Worker at Kroger's Grocery
Benjamin WamplerBenjamin Wampler
Associate at Kroger's GroceryAssociate at Kroger's Grocery
Brayden HarringtonBrayden Harrington
Stocker at Kroger's GroceryStocker at Kroger's Grocery
Robert MeythalerRobert Meythaler
Sous Chef at Wood Shop SocialSous Chef at Wood Shop Social