Accomplished Leasing Consultant with excellent abilities in customer service, securing lease agreements and issue response. Detailed knowledge of the Columbus rental market for multifamily properties and impressive financial management skills. Proficient in RealPage software.
Overview
10
10
years of professional experience
Work History
Leasing Consultant
Nationwide
07.2023 - Current
Verified tenant incomes and other information before accepting lease applications.
Registered clients on database to enable tracking history and maintain updated records.
Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local, and federal housing requirements.
Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts.
Resolved conflicts between tenants regarding noise, encroachments, and parking.
Real Estate Manager and Portfolio Executive Assist
Counsel Real Estate Investors LLC
11.2017 - Current
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Created expense reports, budgets and filing systems for management team.
Organized and coordinated conferences and monthly meetings.
Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
Communicated effectively with owners, residents, and on-site associates.
Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
Oversaw lease and asset management, negotiations and renewals and tenant relations for properties under management.
Aircraft Load Master and Material Management
United States Air Force
07.2013 - 02.2023
Interpreted cargo and passenger load briefings and reviewed all plans and documentation.
Used both manual and electronic methods to compute aircraft weight and balance.
Performed damage control checks on items received and contacted supervisors about removing items according to company policies.
Loaded and unloaded planes by utilizing equipment such as trucks, pallets jack and forklifts as well as air drops in austere environments.
Trained new employees in areas such as safety procedures or equipment operation.
Real Estate Agent
Parker Realty Associates
08.2019 - 01.2022
Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations.
Communicated with clients to understand property needs and preferences.
Maintained connections with clients to encourage repeat business and referrals.
Negotiated, facilitated and managed real estate transactions.
Reviewed market research data and changed sales plans accordingly.
Education
Associate of Applied Science - Real Estate
Hondros College of Business
Westerville, OH
08.2018
NCO - Leadership
Airman Leadership School
Shaw Air Force Base ,South Carolina
07.2017
Communications
Ohio State University
Columbus, OH
08.2016
High School Diploma -
Olentangy High School
Lewis Center, OH
05.2012
Skills
Customer Satisfaction
Project Planning
Lease Oversight
Business Correspondence
Local Market Conditions
Appointment Setting
Deal Structuring
Excel Spreadsheets
Natural Leadership
Scheduling and Coordinating
Professional Relationships
Marketing Plans
Creative Problem-Solving
Administration and Reporting
Operating Cost Tracking
Sailing
Experienced licensed sailboat captain with over 1,000 nautical miles sailed.
Timeline
Leasing Consultant
Nationwide
07.2023 - Current
Real Estate Agent
Parker Realty Associates
08.2019 - 01.2022
Real Estate Manager and Portfolio Executive Assist