Zachary Chadwick
Fort Worth,TX
Summary
A determined and intelligent individual with almost a decade of customer service under his belt. I believe it is important to work for the capability to handle hardships, rather than hope to avoid them. I try to bring every positive lesson with me to every new job and experience. It is my desire to improve the quality of life of those around me in my community, and I am willing to give 110% to achieve this. I look forward to any opportunities you may offer, and thank you for the chance to impress.
Overview
8
8
years of professional experience
Work History
Automotive Associate
Walmart
Lake Worth, TX
07.2022 - Current
- Worked to ensure customer satisfaction by maintaining a clean and organized work environment.
- Assist customers with vehicle check-outs.
- Assisted customers with selecting items and answering questions about products.
- Managed auto shop appointments.
- Trained new associates in day-to-day store activities.
- Oversaw the selling of fishing/hunting licenses and ammunition.
- Covered consecutive shifts for the electronics section, and reliably advised customers with questions regarding their technology.
- Assisted customers with carry-outs of items weighing more than 100 lbs.
- A vetted cashier.
Assistant Manager
GameStop
Lake Worth, TX
11.2020 - 05.2022
- Trained and oversaw new associates while working to maintain a clean and organized work environment.
- Handle the shipping and receiving of mail, as well as the deposit of store profits.
- Ensured customer and employee satisfaction through excellent customer service and conflict de-escalation.
- Reliably earned one of the higher sales records in the area.
- Able to reliably advise customers on current topics and technology to their satisfaction.
- I drove to different locations around the county to cover shifts.
Cook
Dominos
Lake Worth, TX
05.2020 - 11.2020
- Worked to prepare and package food in a safe, timely manner.
- Maintained a clean working environment and handled the receiving of ingredients.
- Drove to various locations around the county to cover shifts.
- Assisted in the receiving and organization of frozen goods.
- Worked the telephone and cash register on multiple occasions.
Seasonal Worker
Atwood's Ranch & Home
Lake Worth, TX
11.2019 - 06.2020
- Was responsible for the care and maintenance of various domesticated animals.
- Maintained the seasonal area, and satisfied customer inquiries.
- Maintained a clean working environment.
- Assisted with carry-outs weighing upwards of 100 lbs.
- Trusted with the building of many store displays and yard/ranch furniture.
Cashier
Cash Savers
Lake Worth, TX
04.2017 - 05.2018
- Reliably counted register tills, and assisted fellow associates with their own tills.
- Maintained workplace cleanliness and food safety standards.
- Assisted the store manager with the deposit of store profits.
Education
Bachelor of Science - Criminal Justice
University of North Texas
Denton, TX12-2023
Associate of Arts - General Studies
Tarrant County College
Fort Worth, TX05-2020
Skills
- Customer service and support
- Conflict resolution
- Employee training and onboarding
- Microsoft Office proficiency
- Schedule and appointment management
- Report writing and analysis
- Animal care expertise
- Effective communication
- Problem solving and critical thinking
- Project management skills
- Customer retention strategies
- Common law knowledge
- Inventory control
- Team building and collaboration
- Product knowledge and training
- Cash handling accuracy
- Time management techniques
Awards
- Phi Theta Kappa - Tarrant County College
- Phi Theta Sigma - University of North Texas
- Dean's List - University of North Texas
Accomplishments
- Membership of Phi Theta Kappa
- Member of the Dean's list for the University of North Texas
- Walmart 2nd shift employee of the month for the months of March and November
References
References available upon request.
Timeline
Automotive Associate
Walmart
07.2022 - Current
Assistant Manager
GameStop
11.2020 - 05.2022
Cook
Dominos
05.2020 - 11.2020
Seasonal Worker
Atwood's Ranch & Home
11.2019 - 06.2020
Cashier
Cash Savers
04.2017 - 05.2018
Bachelor of Science - Criminal Justice
University of North Texas
Associate of Arts - General Studies
Tarrant County College