Zachary Chamberlain
Stewartstown,PA
Summary
Dynamic and results-oriented professional with a proven track record at Cracker Barrel, excelling in roles from Server to Shift Leader. Demonstrated ability to resolve customer complaints, ensuring satisfaction while efficiently managing operations. Skilled in multitasking and problem-solving, with a positive attitude and a strong will to learn.
Overview
3
3
years of professional experience
Work History
Shift Leader
Cracker Barrel
07.2024 - Current
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Grill Cook
Cracker Barrel
03.2024 - Current
- Managed grill station during busy periods, effectively handling multiple orders simultaneously while maintaining quality standards.
- Cleaned and maintained kitchen equipment regularly.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Restocked and rotated food items according to expiry dates to minimize waste.
- Followed recipes and kitchen procedures for consistent food quality, presentation and standards.
- Efficiently managed time by prioritizing tasks according to importance and urgency.
Dishwasher
Cracker Barrel
06.2023 - Current
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
Server
Cracker Barrel
02.2022 - 06.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
High School Diploma -
Kennard-dale High School
Fawn Grove, PA06.2024
Skills
- Positive attitude
- Fast learner
- Team player
- Problem-solving
- Flexible schedule
- Hard working
Timeline
Shift Leader
Cracker Barrel
07.2024 - Current
Grill Cook
Cracker Barrel
03.2024 - Current
Dishwasher
Cracker Barrel
06.2023 - Current
Server
Cracker Barrel
02.2022 - 06.2023
High School Diploma -
Kennard-dale High School
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