Summary
Overview
Work History
Education
Skills
Timeline
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Zachary Christensen

Logan,UT

Summary

Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.

Overview

11
11
years of professional experience

Work History

Golf Course Groundskeeper

Logan City
04.2013 - Current
  • Collaborated with other groundskeepers to maintain consistently high standards across all areas of the golf course property.
  • Maintained optimal course conditions for golfers through regular mowing, edging, and trimming of greens, tees, and fairways.
  • Supported successful golf tournaments by preparing the course for optimal playing conditions during events.
  • Conducted regular inspections of equipment to ensure proper function, reducing downtime due to malfunctions or necessary repairs.

Account Manager

Conservice Utility Management & Billing
08.2023 - 03.2024
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
  • Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
  • Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.

Billing Manager

Conservice Utility Management & Billing
08.2017 - 08.2023
  • Reviewed billing problems, researched issues, and resolved concerns.
  • Managed monthly billing process to complete billings and returns to meet company revenue recognition policies.
  • Trained and mentored staff on procedures, compliance requirements, and collections techniques.
  • Collaborated with cross-functional teams to resolve billing-related issues swiftly, minimizing negative impacts on overall operations.

Restaurant Store Manager

Pizza Hut
06.2014 - 06.2017
  • Collaborated with chefs to develop innovative menu items, appealing to diverse clientele.
  • Implemented new point-of-sale systems that streamlined order-taking processes leading to faster table turnovers.
  • Established strong communication channels among team members for seamless coordination of front-of-house and back-of-house operations.
  • Boosted restaurant sales with targeted marketing campaigns and promotional events.

Education

High School Diploma -

Utah State University
Logan, UT

Skills

  • Account Management
  • Customer Service
  • Teamwork and Collaboration
  • Client Relations
  • Strategic Planning
  • Customer Relationships
  • Account oversight

Timeline

Account Manager

Conservice Utility Management & Billing
08.2023 - 03.2024

Billing Manager

Conservice Utility Management & Billing
08.2017 - 08.2023

Restaurant Store Manager

Pizza Hut
06.2014 - 06.2017

Golf Course Groundskeeper

Logan City
04.2013 - Current

High School Diploma -

Utah State University

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Zachary Christensen