Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Zachary Coffey

Springfield,MO

Summary

Outgoing Team Member with strong history of excellent guest service. Effectively multi-tasked to efficiently complete various food and beverage functions. Trained in set-up, restock and takedown. Skilled in cleaning and disinfecting to meet company standards.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Barista

7 Brew Coffee
06.2021 - Current
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Controlled line and crowd with quick, efficient service.
  • Cleaned counters, machines, and utensils daily.
  • Maintained regular and consistent attendance and punctuality.
  • Maintained and operated espresso machines, blenders, and other equipment.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Operated espresso machines and commercial coffee brewers to create beverages.

Team Member (Bageler)

Ozark Mountain Bagel Company
05.2022 - Current
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Collaborated with team members to complete tasks and maintain smooth running of the bagel shop.
  • Managed customer service operations, including taking orders and resolving complaints.
  • Operated cash registers and processed payments accurately.
  • Analyzed customer preferences to design and create tailored products.
  • Followed food safety standards when handling ingredients.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.

Team Member

Smoothie King
03.2020 - 02.2021
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Prepared and served juices and blended drinks.
  • Followed health, safety and sanitation guidelines with proper handwashing, food storage and sanitization.
  • Maintained, operated, set up and cleaned food preparation equipment.
  • Created quality beverages for customers following recipes and presentation standards.
  • Took customer orders and accurately processed in system.
  • Communicated special requests and coordinated daily tasks working with teammates.
  • Operated POS system for quick order entry and cash drawer accuracy.
  • Explained product details to share ingredients, allergens or preparation methods.
  • Kept balanced cash register, performing speedy calculations and proactively identifying and correcting errors.

Education

Bachelor of Arts - Music Education

Missouri State University
Springfield, MO
05.2026

High School Diploma -

Bentonville High School
Bentonville, AR
05.2022

Skills

  • Following Instructions
  • Mentoring
  • Operational Efficiency and Safety
  • Billing and Payment Processing
  • Customer Relations
  • Promotions and Specials
  • Religious Studies
  • Area and Facility Cleaning
  • Drink Consistency
  • Leadership
  • Hospitality and Accommodation
  • Rewards Programs

Certification

  • Certified Professional in Digital Video, Adobe Premiere Pro

Timeline

Team Member (Bageler)

Ozark Mountain Bagel Company
05.2022 - Current

Barista

7 Brew Coffee
06.2021 - Current

Team Member

Smoothie King
03.2020 - 02.2021

Bachelor of Arts - Music Education

Missouri State University

High School Diploma -

Bentonville High School

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Zachary Coffey