Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
References
Timeline
Generic

Zachary Cohen

Cockeysville,MD

Summary

Motivated worker offering 10 years of diverse work experience ranging from restaurant, retail, and warehouse work. Highly results-oriented and energetic with unsurpassed interpersonal and communication strengths. Productive, hardworking and known for consistent stellar performance against target goals and customer service expectations. Capable of learning new practices and training other with ease. With an incredibly flexible mindset and working times

Overview

13
13
years of professional experience
1
1
Certification

Work History

Process Assistant

Amazon
06.2024 - Current
  • Mentored junior staff members on proper process execution techniques, helping them develop valuable skills that translated into career growth opportunities.
  • Assisted supervisors in workforce planning and resource allocation to ensure optimal staffing levels during peak periods.

Ship Clerk

Amazon
09.2021 - 06.2024
  • Packed, secured, labeled and applied postage to materials to prepare items for shipment.
  • Utilized forklift or pallet truck to load, unload, transport and store goods.
  • Moved shipment materials to and from designated areas using lift and hand trucks.
  • Sorted and delivered materials to different work areas and staff.1
  • Handled day-to-day shipping and receiving overseeing more than 130K packages per day.
  • Conducted research to address shipping errors and packaging mistakes.

Associate

The Home Depot
08.2017 - 05.2019
  • Help customers determine paint color for project
  • Help customers find products needed for projects
  • Lift over 50 pounds worth of mulch and paint
  • Train new associates and help them become more comfortable in their new field
  • Managed customer relations through communication and helpful interactions
  • Worked varied hours to meet seasonal and business needs

Assistant Manager

Papa Johns International Inc.
04.2016 - 08.2017
  • Maintained team efficiency by strategically delegating daily activities, monitoring output and rewarding positive contributions
  • Trained and guided team members to maintain high productivity and performance metrics
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands
  • Evaluated employees' strengths and assigned tasks based upon experience and training
  • Cross-trained existing employees in order to maximize team performance
  • Counting Money at beginning and end of shift
  • Managed upwards of 25 employees at any given point

In Store Worker

Papa Johns International Inc.
07.2012 - 12.2015

Education

High School Diploma -

Dulaney High School
Timonium, MD
04.2015

Skills

  • Lead Team
  • Business Development And Planning
  • Goals And Performance
  • Merchandising expertise
  • New hire training
  • Communication skills
  • Process Improvement
  • Forklift Operation
  • Shipping and Receiving
  • Microsoft Office
  • Process analysis
  • Data entry

Accomplishments

  • Award for promising student in Middle School
  • Chosen to be interviewed by the Baltimore Sun to represent my Graduating class for 100% College acceptance
  • Multiple Homer Awards from The Home Depot (awards for going above and beyond the call of duty for customer service)

Certification

  • Food Safe Certification
  • Licenses in various equipment such as Forklift, Reach Truck, Electric Ladder

References

Tulani Williams- Previous Assistant Manager for Papa Johns and Domino's Pizza.

Fellow Co-assistant manager at Papa Johns

443-768-4391

Christina Taylor- 9 Year Associate at The Home Depot

Fellow Associate at The Home Depot

443-680-4560

Magz McCord- 5 Year Employment at Amazon working from Associate to Area Manager 

Supervisor/Manager for all 2 years of employment 

Timeline

Process Assistant

Amazon
06.2024 - Current

Ship Clerk

Amazon
09.2021 - 06.2024

Associate

The Home Depot
08.2017 - 05.2019

Assistant Manager

Papa Johns International Inc.
04.2016 - 08.2017

In Store Worker

Papa Johns International Inc.
07.2012 - 12.2015

High School Diploma -

Dulaney High School

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Zachary Cohen