ZACHARY CONTOIS
Glendale,AZ
Summary
Dedicated retail management professional with progressive experience at Office Depot, advancing from part-time associate to Assistant Manager. Experienced in retail operations, team leadership, customer service, employee development, and supporting daily business performance. Recognized for adaptability, strong work ethic, and ability to assume increasing levels of responsibility. Seeking an opportunity to apply leadership, operational, and problem-solving skills in a growth-oriented organization.
Overview
4
4
years of professional experience
Work History
Landscaping / Tree Care Worker
01.2016
- Supported landscaping, tree care, and general property-maintenance projects while meeting safety and quality expectations.
- Completed physically demanding outdoor work efficiently and reliably across varied job requirements.
- Maintained organized work areas and contributed to timely project completion.
- Landscaping & Tree Care
Painting Worker
01.2015
- Assisted with residential and commercial painting projects, including surface preparation and application tasks.
- Maintained clean, organized work areas to support efficient project execution.
- Contributed to quality-focused project completion by following instructions and maintaining attention to detail.
- Painting
Assistant Manager
Office Depot
01.2023 - Current
- Support daily store operations, coordinating priorities and workflows to promote efficient execution and consistent business performance.
- Lead and support team members through task delegation, coaching, and employee development, helping maintain productivity and operational standards.
- Promote a positive customer experience by addressing concerns, resolving service issues, and reinforcing customer-service expectations.
- Help maintain store organization, operational compliance, and readiness across daily activities.
- Identify and address operational challenges, escalating issues when appropriate and supporting timely resolutions.
- Contribute to team performance by balancing customer needs, operational priorities, and staffing demands in a fast-paced retail environment.
- Career Progression
- - Assistant Manager – Promoted in 2023
- - Operations Manager
- - Key Carrier Solutions Advisor
- - 90-Day Temporary Key Carrier
- - Part-Time Associate – Hired in 2019
Skills
Retail Operations
Team Leadership
Customer Service
Employee Support and Training
Store Operations and Organization
Problem-Solving
Time Management
Task Prioritization
ADDITIONAL INFORMATION
References available upon request.
Timeline
Assistant Manager
Office Depot
01.2023 - Current
Landscaping / Tree Care Worker
01.2016
Painting Worker
01.2015