Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
Generic

Zachary Cortez

Pearl,USA

Summary

Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.

Overview

15
15
years of professional experience

Work History

Commercial Energy Auditor

CLEAResult
Pearl, US
03.2022 - Current
  • Installed energy efficiency measures for businesses to reduce operational costs.
  • Conducted energy audits to assess efficiency and identify improvements.
  • Verified installations before and after completion to ensure compliance with standards.
  • Gathered and reported technical data to support decision-making processes.
  • Promoted participation in energy efficiency initiatives to enhance client engagement.
  • Represented company interests during interactions with customers and contractors.

Graphic Design Consultant

AlphaGraphics
Pearl, US
11.2018 - 08.2022
  • Leverage expertise in visual composition, brand aesthetics, and design psychology to assist businesses in crafting visual content that effectively communicates messages.

Graphic Design / Prepress / Production

PIP Printing and Marketing Services
Ridgeland, US
04.2016 - 11.2018
  • Utilized Adobe Creative Suite (Photoshop, Illustrator, InDesign) to develop innovative and eye-catching designs
  • Executed design projects from concept to completion, ensuring high-quality deliverables within tight deadlines
  • Implemented consistent branding guidelines across all marketing collateral to maintain a cohesive visual identity

Salesperson / Inventory Specialist

Best Buy
Flowood, US
11.2014 - 04.2016
  • Streamlined inventory management through efficient receiving and restocking of merchandise.
  • Engaged customers on shop floor, providing tailored assistance and recommendations.
  • Participated in product knowledge sessions to stay updated on new arrivals and promotions.
  • Ensured exceptional customer service to create positive shopping experiences for all patrons.

Courier

Omega Concierge Services
Covington, US
11.2013 - 11.2014
  • Delivered packages and documents to various locations within designated timeframes.
  • Maintained accurate delivery records, including recipient signatures and timestamps.
  • Ensured safe handling and transportation of fragile items.
  • Utilized GPS systems to optimize delivery routes for efficiency.
  • Adhered to traffic laws and safety regulations while operating vehicles.
  • Kept vehicle interior clean and organized for proper storage of packages.

Senior Game Advisor

GameStop
Covington, US
05.2013 - 11.2014
  • Managed cash register operations, including handling cash transactions, processing returns, and providing excellent customer service
  • Assisted in training new hires on proper cash handling procedures, company policies, and customer service standards
  • Provided guidance to customers on loyalty programs, promotions, discounts, or special offers available at the store

Courier

Metropolitan Healthcare Services
Covington, US
11.2012 - 10.2013
  • Delivered packages and documents to various locations in a timely and efficient manner
  • Ensured the safe handling and transportation of fragile or sensitive items
  • Adhered to all traffic laws and regulations while operating company vehicles
  • Performed routine vehicle inspections to ensure proper functioning and safety compliance
  • Managed delivery routes effectively, optimizing time management for maximum efficiency
  • Maintained a clean and organized vehicle interior at all times

Lead Customer Service Representative

Blockbuster Video
Brandon, US
05.2010 - 07.2011
  • Managed escalated customer issues promptly and effectively, ensuring timely resolution while maintaining positive relationships with customers
  • Developed strong product knowledge across multiple lines of business to assist customers with inquiries or concerns accurately
  • Trained new hires on company policies & procedures as well as best practices for delivering excellent customer service
  • Assisted management in developing strategies aimed at enhancing overall productivity while maintaining high-quality standards

Education

AAS - Graphic Design

Hinds Community College
Raymond, MS
01.2012

Skills

  • Large Format Printing
  • Indesign
  • Fiery Command Workstation
  • Pantone Matching System
  • Photoshop
  • Printsmith
  • Illustrator
  • Canon Image Runner Pro
  • Photography
  • Windows
  • Digital Printing Process
  • Branding
  • Adobe Acrobat
  • Bindery
  • Illustration
  • Adobe Creative Suite
  • Layout Design
  • Graphic Design
  • Microsoft Office
  • Adobe
  • Xerox - Versant 80
  • Acrobat
  • Time management
  • Prepress
  • Printing
  • Typography
  • Caldera
  • Print Production
  • Mac OS X
  • Web Design
  • Customer service
  • Organizational skills

Personal Information

Work Permit: Authorized to work in the US for any employer

Timeline

Commercial Energy Auditor

CLEAResult
03.2022 - Current

Graphic Design Consultant

AlphaGraphics
11.2018 - 08.2022

Graphic Design / Prepress / Production

PIP Printing and Marketing Services
04.2016 - 11.2018

Salesperson / Inventory Specialist

Best Buy
11.2014 - 04.2016

Courier

Omega Concierge Services
11.2013 - 11.2014

Senior Game Advisor

GameStop
05.2013 - 11.2014

Courier

Metropolitan Healthcare Services
11.2012 - 10.2013

Lead Customer Service Representative

Blockbuster Video
05.2010 - 07.2011

AAS - Graphic Design

Hinds Community College

Similar Profiles

CREATE PROFILE
Zachary Cortez