Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Zachary Cox

Placerville,CA

Summary

Proficient motorcycle technician with five years of experience in a high volume dealership and excellent customer service skills. Additional training and experience with welding and metal fabrication. I also take pride in the leadership experience and knowledge I gained from my time as an Eagle Scout. I am Committed to maximizing quality through advanced attention to detail and technical abilities. Competent in working both independently and within team-based environments to drive productivity and customer satisfaction.

Overview

8
8
years of professional experience

Work History

Motorcycle Technician

A&S Motorcycles
Roseville, CA
02.2019 - Current
  • performed high level warranty/customer repairs and diagnostics.
  • proficient knowledge of factory diagnostic equipment, as well as factory support systems (TSARA, YouTech, etc).
  • understanding of day to day operations of a service department the cooperation between other departments in a dealership.
  • BMW level 3 certified technician, BMW High voltage certified, certified Ducati technician, certified silver level Triumph technician, certified Royal Enfield technician.

Tire and Lube Technician

Firestone Auto Care
Phoenix, AZ
05.2017 - 10.2018
  • performed services on automotive vehicles such as oil changes, tire replacements, brake jobs, and basic repairs.

Outside Service Attendant

Apple Mountain Golf Course
Placerville, CA
06.2016 - 02.2017
  • maintenance crew member for electric golf carts and performed grounds keeping assistance as well as basic customer service duties.

Education

BMW/Yamaha Certification -

Motorcycle Mechanic's Institute
Phoenix, AZ
01.2019

High School Diploma -

Eldorado High School
Placerville, CA
05.2017

Skills

  • Technical Skills
  • Quality Control
  • Customer Service
  • Welding and Fabrication
  • Problem Solving

Accomplishments

  • Eagle Scout, Boy Scouts Of America 2017

Timeline

Motorcycle Technician

A&S Motorcycles
02.2019 - Current

Tire and Lube Technician

Firestone Auto Care
05.2017 - 10.2018

Outside Service Attendant

Apple Mountain Golf Course
06.2016 - 02.2017

BMW/Yamaha Certification -

Motorcycle Mechanic's Institute

High School Diploma -

Eldorado High School

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Zachary Cox