Zachary Cox
Suwanee,Georgia
Summary
Hardworking student professional with a proven track record in information protection and guest relations, sharpened across roles from Mental Health internship, LA Fitness to City of Duluth Department of Parks and Recreation. Excelled in conflict management and marketing, enhancing customer satisfaction and operational efficiency. Skilled in fostering positive relationships and ensuring safety, demonstrating a results-driven approach to problem-solving and communication.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Student Intern
New Sun ???
01.2024 - 08.2024
- Collected, arranged, and input information into database system.
- Tele session
- Marketing
Landscaper - Summer Hire
City of Duluth Department of Parks and Recreation
05.2021 - 08.2024
- Performed planting, watering, mulching, and edging of lawns.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Maintained grounds by trimming, weeding, and general clean-up.
- Used trimmers for grounds maintenance, brush clearing, and tree removal and thinning.
Front Desk Agent
LA Fitness
01.2024 - 05.2024
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Maintained clean and organized front desk areas to uphold a polished facility image.
- Developed and maintained positive relationships with guests for satisfaction.
Camp Counselor Volunteer
City of Duluth Department of Parks and Recreation
05.2018 - 05.2020
- Worked with children of varying age, interest, skill, and developmental levels.
- Supervised groups of children in log cabins for sleepaway camp.
- Ordered and maintained all recreational equipment.
- Provided clear instruction to activity and program participants to deliver fun and maintain safety.
Education
Bachelor of Science - Biopsychology
Oglethorpe University
Atlanta, GA05.2025
High School Diploma -
Peachtree Ridge High School
Suwanee, GA05.2021
Skills
- Conflict Management
- Problem-solving skills
- Listening Skills
- Information Protection
- Guest Relations
- Safety and security procedures
- Customer Service
- Marketing
- Oral and written communications
- Conflict and issue documentation
- Front Desk Management
Accomplishments
Received Scholar Athlete Awards - High School baseball team
Received Leadership/Positive Athlete Award - High School baseball team
Certification
Telehealth???
Languages
Spanish
Limited Working
Timeline
Student Intern
New Sun ???
01.2024 - 08.2024
Front Desk Agent
LA Fitness
01.2024 - 05.2024
Landscaper - Summer Hire
City of Duluth Department of Parks and Recreation
05.2021 - 08.2024
Camp Counselor Volunteer
City of Duluth Department of Parks and Recreation
05.2018 - 05.2020
Bachelor of Science - Biopsychology
Oglethorpe University
High School Diploma -
Peachtree Ridge High School
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