Nyla Jones
Cerritos,CA
Summary
Dedicated and customer-focused individual with a passion for delivering exceptional service. Possesses strong communication and interpersonal skills, enabling effective interaction with customers, colleagues, and management. Experienced in fast-paced environments, adept at multitasking and prioritizing tasks to ensure smooth operations. Proficient in providing attentive and personalized service while maintaining a positive attitude. Skilled in teamwork, problem-solving, and upholding safety standards. Eager to contribute to a dynamic team and exceed customer expectations.
Overview
2
2
years of professional experience
Work History
Student Intern
Institute for Civic and Community Engagement
09.2023 - Current
- Assist students in accessing various opportunities by researching available resources
- Engage directly with students and faculty at tabling events to share information and gather feedback
- Collaborate within a team to brainstorm ways to enhance student engagement
- Utilize communication skills to connect with individuals from diverse backgrounds
- Contribute to improving engagement initiatives through active involvement and idea sharing
Cashier/Cook
Crumbl Cookies Franchises
07.2022 - 10.2022
- Operated as a cashier, handling transactions accurately and efficiently
- Assisted in making dough, decorating, and assembling orders as required
- Provided friendly and helpful customer service, ensuring high levels of satisfaction
- Worked collaboratively with team members to maintain smooth operations
- Adapted easily to changing duties and priorities
- Maintained cleanliness and organization for a safe and hygienic environment
- Demonstrated reliability by consistently showing up on time and fulfilling duties
Education
Bachelor's Degree - History
San Francisco State University
04.2024
Richard Gahr High School
06.2023
Skills
- Time management
- Cash handling
- Stocking
- Research
- Sales
- Presentation Skills
- Food safety
- POS
- Public Speaking
- Basic math
- Writing Skills
- Conflict management
- Leadership
- Customer service
- Guest services
- Phone etiquette
Timeline
Student Intern
Institute for Civic and Community Engagement
09.2023 - Current
Cashier/Cook
Crumbl Cookies Franchises
07.2022 - 10.2022
Bachelor's Degree - History
San Francisco State University
Richard Gahr High School
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