Zachary Crum
St. Augustine,FL
Summary
Motivated and results-driven professional with a background in marketing and sales. Proven ability to develop strategies, build strong client relationships, and exceed performance targets in fast-paced environments. Seeking a challenging role where I can leverage my marketing expertise and sales acumen to drive business growth.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Team Leader
State Farm
Jacksonville
02.2025 - Current
- Led sales team to achieve monthly targets through effective training and motivation of staff.
- Developed and implemented strategic sales plans, increasing market penetration and customer engagement.
- Monitored team performance metrics, providing feedback to enhance productivity and accuracy.
- Coordinated with cross-functional teams to streamline processes and improve client service delivery.
Customer Service Representative / Sales Team Member
State Farm
St. Augustine, FL
11.2024 - 02.2025
- - Provide personalized insurance solutions tailored to clients' needs, focusing on auto, home, and life policies.
- - Educate clients on coverage options and guide them through the decision-making process to ensure policy satisfaction.
- - Maintain strong client relationships through exceptional service and follow-up communication.
Marketing Assistant
Maritime Creative
St. Augustine, FL
12.2023 - 10.2024
- - Assisted in developing and executing strategic marketing campaigns to boost brand visibility and engagement.
- - Collaborated with creative and strategy teams to tailor campaigns to target audiences.
- - Conducted market research and trend analysis to support decision-making and identify growth opportunities.
- - Contributed to content creation for social media, email campaigns, and promotional materials.
Education
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Pellissippi State Community College
Skills
- - Marketing Strategy & Campaign Development
- - Sales & Client Relationship Management
- - Market Research & Data Analysis
- - Content Creation & Social Media Management
- - Customer Service & Communication
- Insurance sales
- Client retention
- Lead prospecting
Certification
Florida 2-20 General Lines Insurance License
Florida 4-40 Customer Representative License
Timeline
Sales Team Leader
State Farm
02.2025 - Current
Customer Service Representative / Sales Team Member
State Farm
11.2024 - 02.2025
Marketing Assistant
Maritime Creative
12.2023 - 10.2024
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Pellissippi State Community College