Zachary Diaz
Little Elm,TX
Summary
Detail-oriented Customer Service Technician with a year experience in delivering high-quality customer service. Proven record for providing positive service delivery, effective solutions, and clear client communication. Frequently commended for servicing customers in a friendly, timely manner and keeping all work areas pristine. Enthusiastic team player who is committed to maintaining professional relationships in order to increase profitability and drive business results.
Overview
1
1
year of professional experience
Work History
Car Detailer
Avis Budget
12.2023 - Current
- Inspection for auto body damage
- Provide exceptional customer service by addressing specific concerns or requests during the detailing process
- Complete timely and thorough car details for increased customer satisfaction and repeat business
- Adhere to safety protocols while using chemicals and equipment to protect both employees and customers'' property
- Enhance customer satisfaction by thoroughly cleaning and detailing vehicles, both interior and exterior
- Achieve superior results through meticulous attention to detail in all aspects of car detailing
- Maintain a clean and organized workspace, ensuring efficient completion of tasks and high-quality workmanship
Outdoor Services
Sycuan Golf Resort
09.2022 - 06.2023
- Diagnosed and troubleshoot problems, repairing, and restoring machines to peak performance
- Responded to customer inquiries quickly and professionally to increase satisfaction
- Installed new equipment and explained operation and routine maintenance protocols to customers
- Inspected equipment to diagnose operational issues
- Worked with diverse types of weather
- Assisted training coworkers
Education
High School Diploma -
San Diego State University
San Diego, CA06.2022
Skills
- Proficient with all Microsoft Office & Google Suite tools
- Project prioritization
- Conflict resolution
- Strong customer service & relations skills
- Strong multitasking & organizational skills
- Experience in training new hires
- Strong attention to detail
- Professional and courteous
Timeline
Car Detailer
Avis Budget
12.2023 - Current
Outdoor Services
Sycuan Golf Resort
09.2022 - 06.2023
High School Diploma -
San Diego State University
Similar Profiles
Nathan HernandezNathan Hernandez
Service Agent at Avis BudgetService Agent at Avis Budget
Duane BondDuane Bond
Lot Hiker at Avis BudgetLot Hiker at Avis Budget
Valincia StarlingValincia Starling
Lead Supply Chain Clerk at Avis BudgetLead Supply Chain Clerk at Avis Budget