Summary
Overview
Work History
Education
Skills
Timeline
Generic

Zachary Earnest

Garden City,MI

Summary

Dedicated health information management professional with a proven track record in maintaining accurate and secure patient records while ensuring compliance with healthcare regulations. Expertise in data management and proficiency in utilizing health information systems to enhance operational efficiency. Recognized for adaptability to changing requirements and fostering collaboration within teams to drive organizational success. Committed to delivering reliable, results-driven outcomes that uphold the highest standards in all aspects of work.

Overview

13
13
years of professional experience

Work History

Health Information Management

Harmony Cares Medical Group
04.2024 - Current
  • Secure protected health information under HIPAA laws
  • Conduct HEDIS measures for quality gaps for numerous insurance payers
  • Collaborating with clinical social workers for patient placement in NH or ALFs
  • Addressing legal inquiries regarding litigations and subpoenas
  • Completing record requests for 30 offices
  • Obtaining appropriate clinical data via record sharing for continuity of care
  • Patient portal inquiries regarding clinical concerns

Clinical Support Specialist

US Medical Management
11.2016 - 01.2024
  • Managed incoming fax2Mail for all VPA offices.
  • Conducted clinical triaging of emergent clinical needs
  • Managed incoming home health and hospice referrals and orders
  • Provided emergency hospice triage
  • Ordered diagnostic and radiology exams, triaged abnormal and critical results
  • Collected documentation for high-risk COPD/MS patients for NIV therapy
  • Coordinated PFTs with respiratory therapists and hospitals to qualify patients for NIV therapy
  • Collaborated with providers and physicians on face-to-face documentation regarding COPD diagnosis

Patient Care Coordinator

US Medical Management
12.2014 - 01.2019
  • Operated with providers, facilities, home health/hospice agencies and patients to initiate referrals for home care and Hospice and processed plan of cares and interim orders.
  • Triaged clinical calls from patients and nurses and collaborating with attending physicians.
  • Ordered Labs, Diagnostic, Radiology, and specialist referrals.
  • Managed patient medication refills and clarifications.

Document Management Specialist

US Medical Management
03.2013 - 12.2014
  • Managed incoming faxes
  • Chart Building in several EMRs
  • Rolled out processes regarding the integration of paper charts to full electronic record keeping
  • Scribe for 3 clinicians
  • Alerted clinicians of lab and diagnostic results requiring prompt attention

Education

Associate of Science -

Waterford Kettering High School
05.2011

Associates of Science Studies - undefined

Wayne County Community College
12.2024

Medical Assisting

NCCT Competency Testing
05.2015

undefined

Oakland Technical Campus NW
05.2011

Skills

  • Proficient in managing multiple tasks
  • Collaborative team development
  • Empathetic customer support
  • Experienced with multiple EMR systems
  • Experience with healthcare accreditation processes
  • Meticulous attention to detail
  • Health information management
  • Electronic health records management

Timeline

Health Information Management

Harmony Cares Medical Group
04.2024 - Current

Clinical Support Specialist

US Medical Management
11.2016 - 01.2024

Patient Care Coordinator

US Medical Management
12.2014 - 01.2019

Document Management Specialist

US Medical Management
03.2013 - 12.2014

Associates of Science Studies - undefined

Wayne County Community College

Medical Assisting

NCCT Competency Testing

undefined

Oakland Technical Campus NW

Associate of Science -

Waterford Kettering High School

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Zachary Earnest