Zachary Eddy
Grand Rapids,MI
Summary
Diligent leader with strong background in overseeing clinical operations across multiple sites. Proven track record of streamlining processes and enhancing patient care outcomes through intentional focus on clinical excellence. Demonstrated leadership and strategic planning skills to drive team performance and operational efficiency while promoting teammate growth and development. Passionate about servant leadership, connection and driving exceptional clinical services to our patients.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Area Director of Operations
Ivy Rehab Physical Therapy
01.2023 - Current
- Identified and implemented operational improvements related to workflow, resource acquisition and layout, supporting integrated solutions to identified deficiencies.
- Mentored staff members to enhance professional development opportunities and foster a supportive work environment.
- Developed referral relationships to drive continued growth across my area
- Developed strategic plans to drive revenue growth, reduce costs, and improve overall area performance.
- Introduced innovative solutions that modernized operations while reducing overhead expenses across clinics.
- Promoted a culture of clinical excellence by fostering strong teams focused on delivering exceptional results in all aspects of operations.
Accredited Orthopedic Residency Educator and Mentor
Ivy Rehab Physical Therapy
01.2021 - Current
- Educator in lumbopelvic weekend intensive, mentor for 3 orthopedic residency participants
Panel Presenter for Continuing Education Course
01.2021 - Current
- Panel presenter for continuing education course regarding low back pain with multidisciplinary collaborative approach with Hospital for Special Surgery, Orthopedics Associates of Michigan and Ivy Rehab Physical Therapy
Clinical Instructor
01.2019 - 01.2024
- Clinical Instructor for Physical Therapy students from multiple universities
Clinic Director
Ivy Rehab Physical Therapy
01.2020 - 01.2023
- Facilitated regular staff meetings for effective communication, continuous learning, problem-solving, goal-setting, and progress monitoring.
- Assessed staffing needs, hired qualified personnel, and provided ongoing professional development opportunities for all team members.
- Managed budgets and resources to ensure financial stability while maintaining high-quality services.
- Streamlined clinic operations for increased efficiency through staff training and process improvements.
Staff Physical Therapist
Care One Home Health Services
05.2018 - 01.2021
- Staff therapists also serve as case managers and are responsible for direction of care, ordering medical supplies, collaboration with other health professionals as appropriate and direction communication with physicians
Staff Physical Therapist
Ivy Rehab Physical Therapy
06.2018 - 01.2020
- Exhibited courtesy, compassion and respect to patients, families, caregivers, visitors, physicians, administrators and co-workers.
- Planned and administered a variety of patient specific treatments and developed rehab programs involving functional exercise and muscle reeducation catered to achieving patient goals.
Anatomy Tutor
Central Michigan University
01.2016 - 01.2018
- Anatomy Tutor for Physician Assistant students
Education
Doctor of Physical Therapy - Research: Development of Manual Muscle Testing Digital Textbook Interface
Central Michigan University
05-2018
Bachelor's of Science - Honors: Magna Cum Laude
Central Michigan University
05-2015
Skills
- Advanced Leadership Training
- Coaching for Performance
- Operational efficiency
- LEAD Graduate
- Performance analysis
- Relationship building
- Data-driven decision making
Accomplishments
- Exceeded 2024 EBIDTA budget by >$100,000
- Driving 34% SSG in 25 year old clinic
- 90% Clinical Retention 2023-present
- Improving Orthopedic Residency participation in West Michigan by 33%
- Development of local clinical education program
- Panel Presenter for CEU course for 300 participants
- Orthopedic Residency Mentor and TA
Affiliations
- American Physical Therapy Association, 2015
- Michigan Physical Therapy Association, 2015
Certification
- Orthopedic Clinical Specialist
- Certified Strength and Conditioning Specialist
- Integrative Dry Needling
- APTA Certified Clinical Instructor
- Blood Flow Restriction
Timeline
Area Director of Operations
Ivy Rehab Physical Therapy
01.2023 - Current
Accredited Orthopedic Residency Educator and Mentor
Ivy Rehab Physical Therapy
01.2021 - Current
Panel Presenter for Continuing Education Course
01.2021 - Current
Clinic Director
Ivy Rehab Physical Therapy
01.2020 - 01.2023
Clinical Instructor
01.2019 - 01.2024
Staff Physical Therapist
Ivy Rehab Physical Therapy
06.2018 - 01.2020
Staff Physical Therapist
Care One Home Health Services
05.2018 - 01.2021
Anatomy Tutor
Central Michigan University
01.2016 - 01.2018
- Orthopedic Clinical Specialist
- Certified Strength and Conditioning Specialist
- Integrative Dry Needling
- APTA Certified Clinical Instructor
- Blood Flow Restriction
Doctor of Physical Therapy - Research: Development of Manual Muscle Testing Digital Textbook Interface
Central Michigan University
Bachelor's of Science - Honors: Magna Cum Laude
Central Michigan University
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