Zachary Ellis
Saint Cloud,FL
Summary
Results-oriented leader with extensive experience managing high-volume operations and driving profitability. Demonstrated ability to enhance operational efficiency, develop high-performing teams, and execute strategic initiatives to achieve financial and operational goals. Expertise in inventory management, staff training, and delivering exceptional customer service. Committed to ethical practices, effective communication, and achieving measurable results.
Overview
6
6
years of professional experience
Work History
Senior Director
Chick-fil-A
01.2024 - Current
- Spearheaded operations for a $11 million restaurant, improving throughput and operational efficiency through strategic initiatives.
- Developed leadership team centered around a culture of care for our team and guests
- Cultivated a culture of innovation by promoting creative thinking and encouraging employees to take calculated risks in pursuit of solutions.
Kitchen Manager
Chick-fil-A
01.2022 - 12.2023
- Managed kitchen operations, including inventory and resource utilization, to maintain high standards of efficiency and quality.
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
Intake Specialist
Office of Senator Marco Rubio
03.2019 - 06.2019
- Facilitated connections between constituents and government agencies to resolve complex issues, ensuring timely and effective solutions.
- Maintained high levels of accuracy and compliance in data entry, ensuring all information was correctly entered into the required systems.
Education
Bachelor of Science in Political Science - American Politics and Policy
University of Central Florida (UCF)
01.2022
Associate of Science in Business Management -
Valencia College
01.2019
Skills
- Leadership & Team Development
- Operations Management
- Financial Management
- Inventory & Cost Control
- Training & Development
- Customer Service Excellence
- Administrative Precision
- Community Relations
- Ethical Integrity
- Effective Communication
- Collaborative Leadership
- Culture Transformation
Timeline
Senior Director
Chick-fil-A
01.2024 - Current
Kitchen Manager
Chick-fil-A
01.2022 - 12.2023
Intake Specialist
Office of Senator Marco Rubio
03.2019 - 06.2019
Bachelor of Science in Political Science - American Politics and Policy
University of Central Florida (UCF)
Associate of Science in Business Management -
Valencia College
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