Summary
Work History
Education
Skills
Timeline
Generic

Zachary Ellis

Raymond

Summary

Experienced Assistant General Manager at McDonald's Restaurant specializing in staff management and business growth. Enhanced customer satisfaction by implementing effective problem solving strategies. Increased profitability through budget oversight and strategic employee training. Demonstrated success in fostering high-performing teams and achieving operational goals.

Work History

Assistant General Manager

McDonald's Restaurant
  • Motivated, trained, and disciplined employees to maximize performance.
  • Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
  • Increased customer satisfaction by addressing and resolving concerns in a timely manner.
  • Handled cash accurately and prepared deposits.
  • Managed financial aspects of the business, including budgeting, forecasting, and cost control for optimal profitability.
  • Analyzed customer feedback data to identify areas of improvement and develop solutions.
  • Managed scheduling and payroll, optimizing labor costs while maintaining staff satisfaction.

Education

Middleboro High School
Middleboro, MA
06.2016

Skills

  • Staff management
  • Inventory control
  • Operations management
  • Staff development
  • Employee scheduling
  • Business development
  • Budget control
  • Sales forecasting
  • Business operations
  • Scheduling
  • Hiring and onboarding

Timeline

Assistant General Manager

McDonald's Restaurant

Middleboro High School