Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Zachary Encinias

Amarillo

Summary

Dynamic security professional with a proven track record at BSA Security, excelling in customer service and conflict resolution. Recognized for adaptability and calmness under pressure, I effectively managed high-risk situations and trained new staff, fostering teamwork and a positive work environment. Committed to ensuring safety and enhancing team morale.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Hospital Security Corporal

BSA Security
06.2023 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Used critical thinking to break down problems, evaluate solutions, and make decisions.
  • Demonstrated respect, customer service, friendliness, and willingness to help wherever needed.

Correctional Officer

TDCJ-ID William P. Clements Jr. Unit
01.2021 - 02.2022
  • Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
  • Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
  • Contributed to a positive work culture among colleagues by utilizing practical communication skills both verbally and in writing.
  • Facilitated effective emergency response drills, preparing staff for potential crises.
  • Bolstered team morale and cooperation through effective leadership and communication.
  • Engaged in conflict resolution strategies to de-escalate potentially volatile situations among inmates.
  • Oversaw visitation sessions, maintaining order, provided customer service, and ensured the safety of all parties involved.

Education

No Degree -

Bethany College
Lindsborg, KS

High School Diploma -

Caprock High School
Amarillo, TX

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Dependable and responsible
  • Calm under pressure
  • Excellent communication
  • Flexible and adaptable

Certification

  • Private Security License - Non-Commissioned Security Officer
  • Private Security License - Commissioned Security Officer
  • Chemical Agent Applicator Certified

Timeline

Hospital Security Corporal

BSA Security
06.2023 - Current

Correctional Officer

TDCJ-ID William P. Clements Jr. Unit
01.2021 - 02.2022

No Degree -

Bethany College

High School Diploma -

Caprock High School

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