Summary
Overview
Work History
Education
Skills
Certification
Awards
Accomplishments
Affiliations
Timeline
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Zachary Erway

Winchester,NH

Summary

Detail-oriented bank teller with a proven track record in processing high-volume transactions and delivering exceptional customer service. Known for reliability, problem-solving abilities, and team collaboration. Committed to maintaining banking standards and ensuring customer satisfaction.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Bank Teller - Part Time

New Hampshire Mutual Bancorp
Winchester, USA
05.2025 - Current
  • Processed customer transactions accurately and efficiently, including deposits, withdrawals, and loan payments
  • Provided exceptional customer service by addressing inquiries, resolving issues, and offering product recommendations
  • Managed a high volume of customer interactions while maintaining professionalism and courtesy at all times
  • Maintained knowledge of banking policies, procedures, and regulations to provide accurate information to customers
  • Handled confidential customer information securely in accordance with privacy guidelines
  • Participated in ongoing training programs to stay updated on industry trends and enhance job performance
  • Achieved a consistently high level of accuracy when processing large volumes of cash transactions
  • Developed strong relationships with regular customers through personalized service
  • Demonstrated strong attention to detail when verifying signatures, identification documents, etc
  • Demonstrated proficiency in using banking software and technology platforms for efficient transaction processing
  • Cultivated strong relationships with customers through personalized interactions and attention to their financial needs

Cleaner

Cheshire Cleaning, Inc.
Swanzey, USA
02.2023 - 08.2024
  • Maintained high standards of cleanliness and hygiene in accordance with company policies and industry regulations
  • Responded promptly to customer requests or complaints regarding cleanliness issues, resolving problems effectively
  • Completed daily checklists to ensure all assigned tasks were completed thoroughly and on schedule each day/shift
  • Maintained a positive attitude even during challenging situations while providing excellent customer service
  • Demonstrated attention to detail by consistently achieving high cleanliness ratings during inspections
  • Performed thorough cleaning and sanitization of assigned areas, including dusting, sweeping, mopping, and vacuuming

Education

Bachelor of Science - Finance

Cedarville University
Cedarville, OH
05-2027

High School Diploma -

Erway Family Homeschool
Winchester, NH
05.2024

Skills

  • Conflict management
  • Task prioritization
  • Attention to detail
  • Reliability
  • Problem solving
  • Emotional intelligence
  • Computer proficiency
  • Team collaboration
  • Time management
  • Organizational skills
  • Physical stamina
  • Adaptability
  • Communication skills
  • Data entry efficiency
  • Customer relationship management
  • Banking software expertise
  • Financial transaction processing
  • Cash handling and counting
  • Fraud detection strategies
  • Patience and empathy in service
  • Confidentiality and discretion practices
  • Banking law compliance knowledge
  • Safe and vault operations
  • Stress tolerance

Certification

Driver's License

Awards

Oratorical Scholarship (American Legion Post #4), 02/01/24, I won first place at an orator contest, which sent me to the state competition in Nashua, NH. I had to create an 8-minute speech and memorize it on a topic of my choosing from the US Constitution. I also had to give an important 3-minute speech on another amendment that Post #4 gave me the day of the contest.

Accomplishments

  • Received a series of prestigious scholarships, each a testament to my academic prowess and dedication. These include the Winchester Veterans of Foreign Wars scholarship, and the Winchester Trail Riders Association scholarship along with other memorial scholarships in town. In total, these scholarships amount to over $5,000, a significant recognition of my academic merit.
  • Received the esteemed President's scholar award at my university, a merit-based scholarship granted for my consistent high academic performance. This award provides $17,000 annually towards my tuition.

Affiliations

  • Member at Center Church in Winchester, New Hampshire, where I play piano on the weekends as a way to serve in music ministry to bless those around me.

Timeline

Bank Teller - Part Time

New Hampshire Mutual Bancorp
05.2025 - Current

Cleaner

Cheshire Cleaning, Inc.
02.2023 - 08.2024

Bachelor of Science - Finance

Cedarville University

High School Diploma -

Erway Family Homeschool

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