Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Hi, I’m
ZACHARY FALCON
Cameron,WI
Summary
Overview
7
years of professional experience
Work History
Kwik Trip Inc.Black River Falls, WI
Team member
04.2021 - 12.2022
Job overview
- Cook,clean, prepare food, cashier, wash dishes, take orders, wash showers and bathrooms, keep coolers and freezers stocked, setup and teardown kitchen.clean outside area
- Developed positive customer relationships through friendly greeting and excellent service.
- Addressed customer needs, responding to specific requests.
- Worked hard to learn required tasks quickly to maximize performance.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Looked for ways to go above and beyond job requirements.
- Trained new team members using approved training materials and information.
- Improved knowledge and productivity through continuous education and learning from senior team leaders.
- Implemented performance, quality and efficiency measures to achieve aggressive production goals.
Hochunk casino, Black River fallsBlack River Falls, WI
Counter Server/Cashier
04.2019 - 05.2020
Job overview
- Clean, prepare food, cashier, wash dishes, take orders, wait on people, bartend, make safe drops, open and close procedures
- Greeted incoming guests with friendly smile and provided knowledgeable service.
- Delivered top quality customer service while managing multiple tasks.
- Processed order transactions and handled debit and cash operations.
- Replenished supply inventory of condiments, napkins and bags frequently.
- Maintained complete knowledge of available menu, including daily specials.
- Adhered to food service sanitation guidelines and standards.
- Developed long-term relationships with customers, increasing repeat business.
- Maintained and clean and tidy dining area, including tables, outdoor patio and condiment stations.
- Demonstrated accurate cash handling and sales and managed cash debit and credit transactions.
Arbys
Team member
01.2016 - 11.2018
Job overview
- Rotated through series of different stations based on team needs.
- Worked hard to learn required tasks quickly to maximize performance.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Built and maintained working relationships with peers and upper management.
- Looked for ways to go above and beyond job requirements.
Job overview
- Clean, prepare food, cashier, wash dishes, take orders, open and close procedures
- Counter server/cashier
Education
Black River Falls High SchoolBlack River Falls, WI
GED
06.2000
University Overview
Western Technical CollegeLa Crosse, WI
Some College (No Degree) from Accounting
University Overview
Skills
- Customer Service
- Attention to Detail
- Willingness to Learn
- Facility Cleaning
- Following Instructions
- Cash Handling
- Continuous Development
- Stocking and Replenishing
- Area and Facility Cleaning
- Order Preparation
- Positive Attitude
- Heavy Lifting
- Safety Understanding
Timeline
Team member
Kwik Trip Inc.
04.2021 - 12.2022
Counter Server/Cashier
Hochunk casino, Black River falls
04.2019 - 05.2020
Team member
Arbys
01.2016 - 11.2018
Black River Falls High School
GED
Western Technical College
Some College (No Degree) from Accounting
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