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During my time in high school, I delved into the world of F.I.S. alpine races, showcasing my passion and skill for skiing at a competitive level. Upon receiving my degree, I decided to step back from pursuing a career as a professional skier. In the summer months, I explored various job opportunities, including working as a waiter in a mountain hut, in an office at a snowmaking company, delivering fruits and vegetables, and trying my hand at carpentry.
Hailing from Italy, where my parents have owned a Sports shop for over 50 years, I grew up assisting them in running the family business. I transitioned to working full-time in the shop during the summer of 2009 and continued part-time during the winter seasons until 2012. Concurrently, I pursued and successfully completed my ski instructor exams, finding great joy in teaching others the art of skiing.
The passion I developed for instructing skiing led me to embark on a new chapter in Australia to further my career as a ski instructor. While my adventures took me far from home, I remained connected to my roots, continuing to contribute part-time in the family shop during the summers. In 2014, I made the bold decision to move to Japan, where I have spent over five years chasing the winter seasons and embracing new cultural experiences.
My journey, shaped by my diverse experiences and the pursuit of my passion for skiing, has not only enriched my professional path but has also broadened my horizons in ways I could not have imagined.

Energetic and adaptable hospitality professional currently on a gap year, seeking a role until September with flexibility to continue during university breaks. My background in customer service has built a strong foundation in guest relations, crisis management, and health and safety compliance—skills that translate seamlessly into fast-paced restaurant and bar environments.
I thrive in high-volume settings and take pride in being dependable, punctual, and consistently positive under pressure. First Aid qualified and genuinely passionate about creating great guest experiences, I'm eager to bring my enthusiasm and transferable skills to a new challenge.

Dynamic marketing and sales professional with a proven record at Pfeiffer Wines, excelling in customer service and achieving significant KPI targets. Utilized strong instructional skills and innovative social media strategies to enhance client engagement and satisfaction. Known for exceptional organizational abilities that foster improved client experiences and skills development. Aiming to leverage expertise in a challenging role focused on driving customer loyalty and business growth.

Hard worker with strong customer service and communication skills. Experienced in training new employees and resolving conflicts, committed to enhancing team performance and guest satisfaction.

Zachary Felts

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Ski Instructor

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Fitness Instructor

Ski Technician

Logistics Intern

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Bachelor of Science - Business Administration

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Fitness Instructor

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Ski Instructor

Ski Technician

Logistics Intern

Bachelor of Science - Business Administration

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