Zachary ferro
Raleigh,NC
Summary
Detail-oriented technician skilled in diagnostic equipment and tire maintenance. Proven ability to train colleagues and implement safety protocols, ensuring optimal vehicle performance and safety. Dedicated Mechanical Associate II with a strong track record in team collaboration and quality assurance. Expertise in vehicle diagnostics, routine maintenance, and training new technicians to uphold safety and efficiency standards. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2026
2026
years of professional experience
Work History
Mechanical Associate II
CarMax
Raleigh, NC
08.2022 - Current
- Trained new technicians on inspection procedures and safety protocols.
- Maintained cleanliness and organization of inspection area and tools.
- Performed tire rotations and replacements to ensure vehicle safety and performance.
- Conducted oil changes and fluid checks for various vehicle makes and models.
- Balanced wheels using a computerized wheel balancer machine.
- Repaired punctures and patched tubes as needed.
- Replaced worn or damaged tires with new ones according to manufacturer specifications.
- Checked tire pressure and performed tire repairs, installations and maintenance tasks.
Technican
West gate Dodge Ram
Wake Forest, NC
- Diagnosed vehicle issues using advanced diagnostic equipment and software.
- Performed routine maintenance and repairs on various vehicle models and systems.
- Collaborated with team members to ensure efficient workflow in the service area.
- Maintained organization of tools and workspaces for optimal productivity and safety.
- Conducted quality checks on repairs to ensure compliance with company standards.
- Performed troubleshooting and repair of equipment in accordance with manufacturer specifications.
- Participated in training to maintain technical expertise and proficiency on applicable equipment.
- Estimated cost of labor and materials for projects and communicated value to clients.
Lube Technician
Vavoline
Holly springs, NC
- Performed oil changes and fluid checks for customer vehicles.
- Inspected vehicle components for wear and necessary maintenance.
- Maintained cleanliness and organization of work area and tools.
- Assisted customers with service recommendations based on vehicle needs.
- Recorded service details in the customer management system accurately.
- Installed new windshield wiper blades and checked tire pressure.
- Kept shop area neat and clean by removing debris and safely disposing of used oil.
- Adjusted tire pressure on vehicles and warned customers of leaks and tire damage.
- Answered questions regarding vehicle maintenance and recommended necessary repair work to keep vehicles operating properly.
- Greeted customers in a friendly manner upon arrival at the service station.
Skills
- Vehicle maintenance
- Diagnostic equipment
- Tire replacement
- Routine inspections
- Team collaboration
- Workflow optimization
- Analytical and critical thinking
- Multitasking
- Collaboration
- Effective communication
- Safety protocols
Timeline
Mechanical Associate II
CarMax
08.2022 - Current
Technican
West gate Dodge Ram
Lube Technician
Vavoline
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