Zachary Fink

Rogers,AR

Summary

Adept at delivering top-notch technical support and administrative assistance, I excelled at the Department of Veterans Affairs by efficiently resolving basic Microsoft Office 365 and Windows system issues. My expertise in data entry and project assistance, coupled with a knack for coordinating community events, showcases a unique blend of technical proficiency and organizational skills.

Overview

years of professional experience

Work History

VA Work Study

Department of Veterans Affairs

Bentonville, Arkansas

08.2022 - 05.2024

Delivered technical support for Microsoft Office 365, addressing user issues efficiently.
Troubleshot and resolved hardware and software issues for Windows systems.
Supported IT department by providing basic tech support to students and staff.
Entered data into computer systems for tracking purposes.
Assisted with the coordination of volunteer and community service events.
Scanned documents into digital format for archival purposes.
Organized meetings, scheduling conference rooms and preparing materials for attendees.
Answered telephones, responding to inquiries and providing information as needed.
Provided administrative support to departments across campus, including data entry and record keeping.
Sorted and distributed incoming mail, dispersing to appropriate departments and personnel.
Operated photocopiers and scanners, facsimile machines and personal computers.

Education

Computer Science

University of Arkansas

Fayetteville, AR

05-2027

General Education

NorthWest Arkansas Community College

Bentonville, AR

05-2024

Skills

Project assistance
Computer skills
Compiling data
Information research
Data entry
Microsoft Office Suite

Network connectivity
Email configuration
Mobile device support
User training
Helpdesk operations
Password resets

Timeline