Summary
Overview
Work History
Education
Skills
Timeline
Generic

Zachary Florer

sour lake

Summary

Dynamic business owner with a proven track record in customer service and financial management at Quality Cuts. Skilled in problem-solving and community engagement, I enhanced client satisfaction through tailored lawn care solutions and effective communication. Committed to teamwork and operational efficiency, I consistently exceeded customer expectations while fostering strong relationships.

Overview

2026
2026
years of professional experience

Work History

Volunteer

Sleep in Heavenly Peace
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.

Business Owner

Zachary Florer
03.2025 - Current
  • Established strong customer relationships through excellent communication and attentive service.
  • Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
  • Enhanced customer satisfaction by providing high-quality lawn care services and addressing client concerns promptly.
  • Trained and motivated employees to perform daily business functions.
  • Put together realistic budgets based upon costs and fees for successfully operating business.
  • Optimized routes and schedules for efficient completion of jobs within designated timeframes while reducing fuel costs associated with transportation between sites.
  • Expanded clientele by effectively marketing the business through various channels such as social media, local advertising, and word-of-mouth referrals.
  • Streamlined business operations for improved efficiency, implementing effective scheduling and task management systems.
  • Increased client retention through consistent communication and timely follow-ups on service inquiries.
  • Managed financial aspects of the business, including invoicing, budgeting, and expense tracking to ensure profitability.
  • Provided excellent customer support by addressing inquiries promptly via email or phone calls from current clients or potential prospects interested in services offered by the company.
  • Developed customized lawn care plans tailored to each client''s specific needs and preferences.
  • Collaborated with clients on design ideas for landscaping projects that enhance curb appeal of their properties.

Lawn Mower

Jason Knox
05.2024 - 08.2024
  • Mowed lawns of residential properties on weekly basis to maintain grass length.
  • Removed weeds, hazards, and debris from common pathways to improve usability.
  • Removed grass clippings and leaves from property using blower.
  • Removed rocks and other items from lawn for mower safety and clean appearance.
  • Improved lawn health by performing regular mowing, trimming, and edging tasks.
  • Greeted property owners and other individuals on property to maintain friendliness.

Education

No Degree -

Texas Tech University
Lubbock, TX
12-2025

Skills

  • Positive attitude
  • Teamwork and collaboration
  • Organized and efficient
  • Problem-solving
  • Leadership qualities
  • Community service
  • Time management
  • Adaptability and dependability
  • Customer service
  • Public speaking
  • Community engagement
  • Decision-making
  • Answering phones
  • Professional appearance

Timeline

Business Owner

Zachary Florer
03.2025 - Current

Lawn Mower

Jason Knox
05.2024 - 08.2024

Volunteer

Sleep in Heavenly Peace

No Degree -

Texas Tech University

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Zachary Florer