ZACHARY GASKILL
New London
Summary
Results-driven professional with proven leadership experience, exceptional customer service skills, and a strong commitment to operational excellence. Demonstrates strong initiative by proactively identifying opportunities for improvement and delivering results with decisive action.
Overview
9
9
years of professional experience
Work History
Seaman
USCG
New London, CT
10.2024 - Current
- Executed routine maintenance on equipment to ensure optimal operational readiness.
- Participated in emergency drills, reinforcing preparedness and response strategies among crew members.
- Strengthened crew communication to support seamless deck operations through precise instructions and strategic use of hand signals.
- Supported navigation operations by plotting courses, updating charts, and monitoring weather conditions to maintain safety.
Security Officer
Coastal Academy
Oceanside, CA
09.2021 - 10.2024
- Managed incident response efforts to ensure timely support and effective communication with management.
- Executed regular facility patrols to identify and mitigate potential security risks.
- Engaged with local law enforcement to strengthen collaborative efforts in emergency situations.
- Facilitated training for new staff on security procedures and protocols to enhance safety awareness.
Sales Associate
Menards Inc. - Home Improvement
Salina, KS
06.2017 - 08.2023
- Assisted customers in product selection, providing exceptional service to enhance shopping experience.
- Managed inventory levels, ensuring optimal stock availability for customer needs.
- Trained new sales associates on product knowledge and best practices for customer engagement.
- Cultivated strong customer relationships to drive repeat business.
- Managed resolution of customer inquiries and complaints to uphold high standards of customer satisfaction.
Education
Bachelor of Science - EXERCISE SCIENCE
BENEDICTINE COLLEGE
Atchison, KS06-2021
Associate of Science -
CLOUD COUNTY COMMUNITY COLLEGE
Concordia, KS06-2019
Skills
- Customer Service
- Team Leadership
- Time Management
- Rapport Building
- Customer Relationship Building
- One-Minute Manager
- Self-Starter
- Health and Wellness
- Dependable and Responsible
- Active Listener
Accomplishments
- Team Leader of the Month (x6)
- Team Leader of the Week (x22)
- Service Hero Award
Timeline
Seaman
USCG
10.2024 - Current
Security Officer
Coastal Academy
09.2021 - 10.2024
Sales Associate
Menards Inc. - Home Improvement
06.2017 - 08.2023
Bachelor of Science - EXERCISE SCIENCE
BENEDICTINE COLLEGE
Associate of Science -
CLOUD COUNTY COMMUNITY COLLEGE