Summary
Overview
Work History
Education
Skills
Timeline
Generic

Zachary Gooch

Pensacola,FL

Summary

Dynamic Business to Business Associate from Vacayzen, adept in Operations Management and Active Listening, significantly enhanced customer experience through strategic planning and team collaboration. Excelled in building client relationships and leveraging in-depth product knowledge, demonstrating a strong problem-solving aptitude and adaptability without relying on commissions. Highly motivated and positive individual with great organizational and communication skills. Customer service master and efficient problem solver. Deftly manages administrative functions while delivering thorough answers and solutions to foster exceptional customer experiences. Business Associate supporting clients and serving as primary business contact. Excel in building relationships with clients, identifying new business opportunities, handling client communication and communicating business offerings to customers. Skilled leader during business meetings and making sales field visits. Strong business acumen, attention to detail, excellent communication, and interpersonal skills.

Overview

3
3
years of professional experience

Work History

Business to Business Associate

Vacayzen
05.2021 - 08.2024
  • Verified work aligned with service levels agreed and client requirements.
  • Proactively engaged customer in various departments in order to provide in-depth product knowledge in non-commissioned environment
  • Enhanced customer experience using all omnichannel offerings.
  • Engaged with customers to build business relationships.
  • Developed knowledge of company products and services to make suggestions according to customer needs.

Education

Bachelor of Science - Biomedical Sciences

The University of West Florida
Pensacola, FL
05-2026

Skills

  • Operations Management
  • Project Planning
  • Crisis Management
  • Adaptability and Flexibility
  • Problem-solving aptitude
  • Strategic Planning
  • Active Listening
  • Team Collaboration
  • Continuous Improvement

Timeline

Business to Business Associate

Vacayzen
05.2021 - 08.2024

Bachelor of Science - Biomedical Sciences

The University of West Florida
Zachary Gooch