Benjamin Hall
4771 Tierra Verde ST
Summary
Results-oriented operations leader with over a decade of experience in optimizing workflows and building cohesive teams. Known for implementing training initiatives that boost productivity and foster collaboration, leading to significant improvements in service delivery and customer satisfaction.
Overview
15
15
years of professional experience
1
1
Certification
Work History
General Manager
Jesse’s Pizza
Henderson, NV
03.2022 - Current
- Led daily operations to ensure efficient service delivery and customer satisfaction.
- Developed and implemented training programs for staff to enhance performance and productivity.
- Streamlined inventory management processes to reduce waste and improve cost-efficiency.
- Coordinated marketing initiatives to increase brand visibility and drive sales growth.
Operations Manager
Rambridge Wholesale
Henderson, NV
01.2015 - 02.2022
- Streamlined inventory management processes, reducing discrepancies and enhancing stock accuracy.
- Led cross-functional teams to implement operational improvements, driving efficiency in logistics workflows.
- Developed training programs for staff, fostering skill enhancement and knowledge sharing across departments.
- Analyzed supply chain metrics to identify trends, informing strategic decision-making for resource allocation.
Warehouse Manager
Terra Bonna
Mendota, IL
03.2011 - 12.2014
- Streamlined order fulfillment processes, reducing lead times and increasing customer satisfaction.
- Coordinated with suppliers to maintain optimal stock levels and minimize disruptions.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
Education
Bachelor of Science - Geography
Northern Illinois University
Dekalb, IL05.2013
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
Certification
Fork truck operations certified,
ArcGIS10 certified
Timeline
General Manager
Jesse’s Pizza
03.2022 - Current
Operations Manager
Rambridge Wholesale
01.2015 - 02.2022
Warehouse Manager
Terra Bonna
03.2011 - 12.2014
Bachelor of Science - Geography
Northern Illinois University