Summary
Overview
Work History
Education
Skills
Timeline
Generic

Zachary Harris

Roseville,CA

Summary

Highly organized and customer-focused Department Lead with 3+ years of experience working at Raley's, a fast-paced and customer-driven grocery store. Skilled in providing exceptional customer service, stocking shelves, maintaining cleanliness, and assisting in inventory management. Proven ability to work efficiently under pressure to meet deadlines and deliver outstanding service to customers. A team player with a strong work ethic and a dedication to ensuring a positive shopping experience for all customers. Knowledgeable Martial Arts Instructor bringing 5 years' experience in Mixed Martial Arts. Caring and hands-on teacher enthusiastic about imparting core principles and key techniques to students of all levels. Hardworking Customer Service Representative with 2 years of experience working with products. Trained in project and time management with extensive knowledge of software and proven multitasking abilities. Committed to maintaining professional relationships with clients to increase profitability and drive business results.

Overview

10
10
years of professional experience

Work History

Department Lead

Raley's
10.2021 - Current
  • Demonstrated ability to effectively stock shelves, rotate inventory, and maintain a clean and organized store layout.
  • Provided exceptional customer service by assisting with product location, and answering inquiries about products or promotions.
  • Provided exceptional customer service by assisting shoppers with locating items, offering product recommendations, and answering questions about store policies and sales.
  • Managed daily ordering and inventory replenishment for dairy department, ensuring product freshness while minimizing shrinkage.

Martial Arts Instructor

West Coast World Martial Arts
05.2015 - 03.2020
  • Taught both core principles and fighting techniques to students of all levels.
  • Imparted key etiquette points, discipline and respect.
  • Helped students prevent injuries and rendered calm and professional aid in case of accidents.
  • Managed hundreds of students daily

Customer Service Representative

Platinum Digital Group LLC
01.2016 - 11.2018
  • Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
  • Informed customers of product, price and policy changes to educate on issues and resolve concerns.
  • Learned and maintained in-depth understanding of product and service information to offer knowledgeable and educated responses to diverse customer questions.

Education

High School Diploma -

Woodcreek High School
Roseville, California

Skills

  • Technical Support
  • Customer Support
  • Time management
  • Strong attention to detail

Timeline

Department Lead

Raley's
10.2021 - Current

Customer Service Representative

Platinum Digital Group LLC
01.2016 - 11.2018

Martial Arts Instructor

West Coast World Martial Arts
05.2015 - 03.2020

High School Diploma -

Woodcreek High School