Courtlyn Martin
Waxahachie
Summary
Enthusiastic leader with over 7 years of experience in customer satisfaction. Detail driven, team player with management experience. Knowledge in retail, social media marketing and restaurant services.
Overview
7
7
years of professional experience
Work History
Social Media & Events Manager
Bluebonnet BBQ
Waxahachie, TX
07.2025 - 07.2026
- Managed administrative logistics of events planning, event booking, and event promotions.
- Delivered prompt payment for event vendors, venues, staff and transportation providers.
- Utilized job-related software to create standard guidelines, calendars and budgets for each event.
- Coordinated photographers, and musicians for events.
- Analyzed event costs to identify areas of improvement and cost savings.
- Trained and supervised event staff to complete tasks on time.
- Utilized social media to promote events and increase attendance.
Assistant Manager
Buff City Soap
Waxahachie, TX
11.2022 - 08.2023
- Responsible for opening and closing the store on a daily basis
- Supervise and train staff in regards to customer service standards
- Handle cash transactions, customer returns and refunds
- Implement store policies and procedures
- Provide exceptional customer service to ensure customer satisfaction
- Restock shelves and assist with inventory control
- Reconcile hours, sales reports
Lab Manager
Dr. Brett Thacker, MD
Waxahachie, TX
01.2019 - 03.2022
- Follow age-specific guidelines for phlebotomy procedures, ensure compliance with MMCI safety policies, and organize laboratory specimens
- Collect blood samples, lable vials, and prepare specimens for transportation
- Maintain records of patient names and reported diagnostic findings to physicians and other practitioners
- Sanitize and organized phlebotomy station in compliance with OSHA guidelines
Education
Texas School Of Phlebotomy
Mansfield Skills
- Project management
- Critical thinking
- Adaptability
- Strong work ethic
- Social media representation
Software
Microsoft Office
Market Man
Various POS Systems
Timeline
Social Media & Events Manager
Bluebonnet BBQ
07.2025 - 07.2026
Assistant Manager
Buff City Soap
11.2022 - 08.2023
Lab Manager
Dr. Brett Thacker, MD
01.2019 - 03.2022
Texas School Of Phlebotomy