Zachary Heavern
Dunwoody,GA
Overview
3
3
years of professional experience
Work History
Valet
Ace Parking
05.2024 - 09.2024
- Maintained cleanliness of work sites, parking spaces, and guest services stations.
- Maintained a professional demeanor while greeting guests contributing to positive first impressions.
- Enhanced customer satisfaction by efficiently parking and retrieving vehicles
- Accurately logged incoming vehicles, tracking keys and ticket numbers to prevent confusion
- Answered guest's questions about property amenities and services.
- Maneuvered vehicles into designated areas to maximize parking capacity.
- Delivered guest vehicles smoothly and met diverse needs of valet customers.
Shift Supervisor
Jimmy Johns Gourmet Subs
05.2021 - 07.2022
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays
- Applied security, safety, and loss prevention strategies during shifts.
- Completed cash and credit card transactions accurately using POS software.
- Completed store opening and closing procedures
- Managed cash handling procedures to minimize discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
Education
Bachelor of Arts - Business Finance
Centre College
Danville, KY05.2026
Skills
- Microsoft Excel / Power Point
- Schedule Management
- Customer- Oriented
- Excellent Problem-Solver
- Positive Attitude
- Strong verbal and written communication
- Decision-making capabilities under pressure
- Document Management
I am a college baseball player at Centre College in Danville KY.
Being a student athlete requires a significant commitment to both my team and my academic endeavors. My role as a pitcher for the Centre College Colonels has taught me how to manage pressure and focus on the task at hand. I appreciate the coaching I receive as I continually strive to get better. I also value the trust that my teammates put into me. I, in kind, learned to put my trust in them.
The importance of academics is always at the forefront and schedule management is of the utmost importance during the in season schedule.
I am forever impacted by our team's community service in the Dominican Republic working with young aspiring baseball players and I am proud to have received first team all conference and all region awards for the 2024 season.
More than anything being a student athlete has taught me the value of hard work
Timeline
Valet
Ace Parking
05.2024 - 09.2024
Shift Supervisor
Jimmy Johns Gourmet Subs
05.2021 - 07.2022
Bachelor of Arts - Business Finance
Centre College
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