Zachary Heavern
Dunwoody,GA
Overview
4
4
years of professional experience
Work History
Valet
Ace Parking: Renaissance Waverly Hotel
05.2024 - 08.2024
- Maintained cleanliness of work sites, parking spaces, and guest services stations.
- Built positive customer rapport for courteous, friendly and professional service.
- Maintained a professional demeanor while greeting guests and opening car doors, contributing to a positive first impression.
- Enhanced customer satisfaction by efficiently parking and retrieving vehicles in a timely manner.
- Accurately logged incoming vehicles, tracking keys and ticket numbers to prevent confusion or misplaced items.
Shift Manager
Jimmy Johns
06.2020 - 08.2022
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills.
- Trained new employees ensuring seamless integration into the team.
- Assigned tasks to employees and oversaw opening and closing of restaurant.
- Oversaw cash handling procedures, maintaining accurate records and minimizing discrepancies in daily financial reports.
Education
Bachelor of Arts - Business
Centre College
Danville, KY05-2026
Skills
- Strong work ethic
- Strategic thinking
- Coachability
- Team player mentality
- Adaptable
- Competitive
- Personable
Student Athlete At Centre College
Being a student athlete requires a significant commitment to both my team and my academic endeavors. Balancing my time can be very stressful as a student athlete. My role as a pitcher for the Centre College Colonels has taught me how to manage pressure and focus on the task at hand.
I appreciate the coaching I receive as I continually strive to get better. My coach, Drew Bresie, does a phenomenal job preparing us to be upstanding men in society. As a team we engage in various leadership and "grit" activities stressing the importance of putting the team above yourself. I also value the comradery I have gained with my teammates. I firmly believe that being part of a team makes you a more selfless individual.
I am forever impacted by our team's community service in the Dominican Republic working with young aspiring baseball players without the opportunities we have here in the United States.
I am proud to have received first team all conference and all region awards for the 2024 season.
Timeline
Valet
Ace Parking: Renaissance Waverly Hotel
05.2024 - 08.2024
Shift Manager
Jimmy Johns
06.2020 - 08.2022
Bachelor of Arts - Business
Centre College
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