Zachary Hege
Trinity,NC
Summary
Water systems professional skilled in troubleshooting of metering devices. Adept at ensuring accurate water usage data and efficient system operations. Reliable, adaptable, and equipped with problem-solving abilities and technical expertise. Brings a positive attitude and commitment to continuous learning and growth.
Overview
17
17
years of professional experience
Work History
Meter Service Specialist
Davidson Water Inc
05.2008 - Current
- Continuously updated technical knowledge of industry standards, regulations, and best practices through attending relevant workshops or trainings as required.
- Attended safety meetings and took part in safety awareness trainings and programs.
- Checked accuracy of meters against previous data and kept detailed reports of inconsistencies.
- Answered questions regarding meter readings and deescalated situations regarding tickets or other information.
- Checked for leaks or damage to identify and report potential issues affecting service quality or billing accuracy.
- Trained new meter readers to apply best practices and comply with safety procedures.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Utilize GPS technology to locate customers accurately and avoid delays.
Education
High School Diploma -
Trinity High School
Trinity, NC06-2010
Skills
- Meter reading
Leak detection
- Safety compliance
- GPS technology
- Backflow prevention
- Equipment maintenance
- Technical documentation
- Data analysis
- GIS mapping
- Analytical testing
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Reliability
- Organizational skills
- Adaptability and flexibility
Timeline
Meter Service Specialist
Davidson Water Inc
05.2008 - Current
High School Diploma -
Trinity High School
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