Overview
Work History
Education
Skills
Awards
Hobbies
Timeline
Generic

Zachary Heitzmann

Sheboygan

Overview

1
1
year of professional experience

Work History

BARISTA, CASHIER, AND FOOD PREPARATION

The Daily Grind (Lakeland University)
08.2024 - 01.2025
  • Prepare and serve coffee, tea, and food items, ensuring customer satisfaction and repeat business
  • Handle cash transactions accurately, maintaining balanced cash drawer and minimizing discrepancies
  • Maintain cleanliness and organization of workstations, adhering to health and safety standards
  • Collaborate with team members to streamline operations during peak hours, improving service efficiency
  • Implement customer feedback to enhance menu offerings, resulting in increased sales

BANQUET/ROOM SERVICE SERVER

The Osthoff Resort
09.2024 - 04.2025
  • Facilitate banquet and room service operations, enhancing guest satisfaction and service efficiency
  • Coordinate with kitchen staff to ensure timely and accurate order delivery, boosting team collaboration
  • Address and resolve guest concerns promptly, maintaining high service standards and guest loyalty

DINING SERVICES

Pine Haven Community Care Home
08.2024 - 11.2024
  • Managed daily dining operations, enhancing meal service efficiency and customer satisfaction
  • Collaborated with team to improve menu offerings, leading to positive feedback from residents
  • Implemented hygiene protocols, ensuring compliance with health standards and reducing complaints

SALES ASSOCIATE/CASHIER

Dunham's Sports
12.2023 - 03.2024
  • Meticulously managed inventory, reducing discrepancies and optimizing stock levels
  • Implemented efficient cash handling procedures, enhancing accuracy
  • Fostered team spirit, supporting colleagues during peak hours
  • Actively participated in cross-departmental initiatives, improving overall store operations

Education

SPORTS MANAGEMENT AND COMMUNICATIONS -

Lakeland University
04.2025

High School -

Sheboygan North High School
06.2024

Skills

  • Communication
  • Time management
  • Leadership

Awards

Academic Excellence (Consecutive Semesters Gold Honor Roll)

Hobbies

  • Playing football for Lakeland University
  • Watching sports
  • Talking with people about sports
  • Appreciating documentaries and history
  • Playing and creating music
  • Enjoying conversation and getting to know people
  • Volunteering for my community

Timeline

BANQUET/ROOM SERVICE SERVER

The Osthoff Resort
09.2024 - 04.2025

BARISTA, CASHIER, AND FOOD PREPARATION

The Daily Grind (Lakeland University)
08.2024 - 01.2025

DINING SERVICES

Pine Haven Community Care Home
08.2024 - 11.2024

SALES ASSOCIATE/CASHIER

Dunham's Sports
12.2023 - 03.2024

SPORTS MANAGEMENT AND COMMUNICATIONS -

Lakeland University

High School -

Sheboygan North High School
Zachary Heitzmann