Zachary Helbig
San Marcos,TX
Summary
Hardworking Investigator with proven expertise in planning and carrying out professional investigations into criminal and civil matters. Serves client needs with tenacious dedication to obtaining documentation of unlawful or unsavory activities. Skilled in report writing and legal testimony. Alert Investigator accomplished at collaborating with law enforcement to conduct detailed investigations into suspected criminal activities. Skilled at compiling information for investigations and documenting evidence.
Overview
9
9
years of professional experience
Work History
Police Officer
Fort Lupton Police Department
01.2015 - 02.2021
- Secured crime scenes, gathered evidence, and questioned witnesses.
- Talked regularly with citizens to establish rapport and become familiar presence in area.
- Investigated and reported crimes, accidents, offenses, and damage to property.
- Conducted witness interviews and gathered details regarding incidents to determine best course of action.
- Answered emergency calls for help from citizens and business owners.
- Patrolled assigned areas to prevent and detect roadway crimes.
Sales Manager
Ion Solar
02.2021 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
- Compiled and analyzed data to determine approaches to improve sales and performance.
Education
Bachelor of Science - Criminal Justice Administration
University of Phoenix
Tempe, AZ09.2023
Skills
- Surveillance
- Fraud Investigations
- Evidence Gathering
- Records Research
- Report Development
- Fraud investigation
- Financial investigations
- Social media research
- Child custody disputes
- Interview techniques
- Public records search
- Locating individuals
Timeline
Sales Manager
Ion Solar
02.2021 - Current
Police Officer
Fort Lupton Police Department
01.2015 - 02.2021
Bachelor of Science - Criminal Justice Administration
University of Phoenix
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